Yea I think they went all out too. Just compare things like the quality of cutscenes from say Legion/Wod compared to Shadowlands. The few cutscenes Shadowlands had were people standing around talking. Animators must have been bored out of their minds, but ultimately it definitely was reflective of the effort they were putting in and the resources they had.
I don’t know, maybe Blizzard has more of a scoop then we do and they figure regardless of how much effort they put in, they just won’t get back the profits they want. So for them maybe it’s just pointless to do it from a financial stand point. Unfortunate I guess. But maybe realistic for a 18 year old game.