HyperX Stinger Core Headset Problem/

Off-Topic Games, Gaming and Hardware
1

I can’t quite sort out why this would be happening: Every time I adjust the volume of the headset using the scroll wheel behind my left ear, my frame rate in-game crashes - I don’t mean a dip, I mean from 60 to 2 fps. It stays there while I’m doing the adjustment and for a few seconds after and then it comes right back up.

There’s no special driver for these. I’ve done an sfc /scannow on my Windows 10 Pro install with no errors reported.

There’s been no problem with this headset other than this, but it’s been like this since I got it (I hadn’t quite sorted out what was causing the FPS drop because I don’t adjust my volume that often and when I did it was generally because I was distracted by something in the real world for moment that I needed to deal with - that means I didn’t quite make the connection between the volume adjustment and the frame rate drop).

It’s definitely this, though.

It’s 100% repeatable and predictable. Nothing else seems to cause it.

But up or down, one “tick” on the wheel or a full roll of it, every time I adjust volume, my FPS drops dramatically and stays there for a few seconds after I’m done making the adjustment.

Thoughts?

2

Have you tried reinstalling/update your audio drivers?

3

There are no specific drivers for these and the system file check utility passed them as fully functional.

HyperX help staff hasn’t recommended it as of yet (and they’ve gone as far as to have me clear my Battle.net cache).

But I’ll give it a shot. :)/

Edited to add: Forced uninstalled the HyperX driver in the “Devices” window and rebooted. That seems to have fixed it. Thanks!

4

Correct me if I’m wrong, but isn’t the stinger core a 3.5mm only headphone, not USB?

If so, there shouldn’t really be any audio drivers specifically for that device, I was mostly referring to your motherboard’s audio drivers(ex. Realtek).

But glad you figured it out :). Maybe whatever thing that was installed was just causing conflicts.

5

It’s wireless with a USB dongle but they have a LOT of variants.

6

That has got the be the only way it could happen. I have the basic Cloud Stinger and it’s just wired with a 3.5mm jack.