How to get your customers back 101

The TBC forums can’t even agree on what should be in a re-release of a 14 year old game.

I don’t care what the forums want, especially complete randoms with no credentials.

TBC should be as close to accurate to what it was in the past as possible, anyone who says otherwise is a fool.

When designing raiding, high end raiders and their opinions should be considered. The same for PVP, for M+, and all of that jazz. At the same time, you don’t completely discredit the casual experience, you take feedback from them too to find a balance.

The problem is that they aren’t even attempting to do that.

You’re making the assumption that Blizzard’s dev team is SO GOOD that they are capable of doing EVERYTHING better than any other dev team could do ANYTHING.

That’s not realistic.

I don’t think they’re saying that, I think they’re trying to say, that for a team with as much resources and potential funding as Blizzard, they’re doing absolutely nothing to show for it.

What happens when what the high end community wants and the casual community wants (as if it’s a simple as 2 sides not thousands) are in opposition of each other?

Give me an example, because that’s not a question I can give a one-size-fits-all answer to. There’s this thing called nuance.

Except they are saying that. Because Blizzard’s customers have left to go to other MMOs that specialize in the types of gameplay those players want, for the most part. The total number of people playing MMOs hasn’t changed that much - it’s gone up a bit maybe, but it’s not changed much… it’s just gone from ‘90% of them playing WoW’ to ‘10% of them playing WoW and 90% split up among other MMOs’

As a result, if Blizzard is to ‘get their customers back’, they’d have to make WoW better at EVERYTHING all of those other MMOs is doing than those MMOs are… despite many of those MMOs being very specialized.

Or…just step away from the things they have been doing that are offputting to players. The community is very vocal about it, so I don’t see how they could feign ignorance at this point.

Someone enjoying and wanting the uncapped power grind of AP because it gives them something to always work on.

That’s not gonna get the players who left to come back. Because most of the players who left… are happy where they are now. That MIGHT slow people from leaving, hard to say.

So in order to entice them BACK they would have to do what those people are enjoying better than where they are.

The far more likely plan to succeed is to lean into the things they’re doing well now and go all in on those, listening to the feedback from those players and specialize further. (Which seems to be what they’re doing, so good on them) This won’t get them 10 million active subs again, but nothing will. It WILL get them a stable ~1-2 million subs that they can rely on.

How many people are there that enjoy it vs how many that dislike it, and find it annoying?

Does developing it come at the expense of other systems, like professions, talents or other forms of character progression that could come back, like glyphs?

Would not having this system affect the game positively? Would the community largely be happy with it?

With these considerations made, removing AP would be a net positive for the game. Anyone honest who played before Legion will tell you that AP has done nothing positive for the game since it’s creation. Some people might like the grind, but that is neither a majority opinion, nor an irreplaceable thing. There can still be a grind, if players like that kind of thing, but not to that degree where it destroys the character progression for everyone.

I maintain that if they got their crap together that people would be coming back in droves. There’s a reason Classic is kicking retail around like a can on the street during the depression.

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Pretty sure we know we don’t want conduit energy. For those that don’t care, support those that do.

“Everything is fine for me so it should be for you” is such a bad take and not helpful to anyone. If you don’t care, support those that do.

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So you’re of the opinion that Blizzard’s devs are so good that if they had their crap together they could make WoW so good that ti would be better at EVERYTHING than anyone else would be at ANYTHING and could have 90% of the MMO market again despite the fact that they had no real competition in those days?

You sound delusional, not gonna lie.

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I don’t think they’re good at all, so you can stop there. Their gameplay designers have to be some of the worst in the industry to have brought the game this low.

Don’t put words in people’s mouths then argue with your own false assumption, lol.

This is your big one. The development effort they have spent trying to work out borrowed power systems would have been much better spent creating systems for player interaction. This is the number one way they lose subs, and will continue to lose them. When a MMORPG becomes a single player RPG is when people drop out so they can play with people again.

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If you don’t think they’re good, then how do ytou think that all it would take is them ‘getting their crap together’ to make the game literally so good that everyone would leave the MMOs they’re happily playing now to play WoW? The games that are specially tailored to the specific tastes of their users?

It just doesn’t make sense.

I don’t know, guy who doesn’t know the difference between a dev and designer, tell me how things are supposed to work.

I’m using dev as shorthand for ‘the people involved in making the game’. Most companies don’t have a job role of ‘game developer’, it is just the sum total of the entire team, including designers(audio/visual/game), QA, narrative roles, management roles, programmers, etc.

They have a literal blueprint of the game’s most successful era, even the most incompetent game designer can listen to feedback and make something going in that direction.

You’re taking this to such a silly extreme that it’s really hard to take you seriously.

When did I ever say that? They don’t have to be better than everything, literal gods of the gaming industry to bring people back. You make a good game, people will play your game.

The game is bad right now, they are making it bad, they need to make it good. How do you make it good? You go back to the game’s roots, introducing depth to it, the game lacks depth to it. You log in, you raid, you do same five wqs per zone a day, you run out of stuff to do, you log off.

Easy to go up from there, it really is.