My main completed the BFA Campaign quest line and can visit the BFA Arathi Highlands.
My alts can see AND interact with Zidormi in Tirisfal. She has a chat bubble on the map. My alts can see Zidormi in cata Arathi Highlands, but cannot interact with her. Zidorma in Arathi does not have a chat bubble on the mini map. When I click on her, her dialogue opens with some text, but there is no option to change the zone.
From what I can gather, the following is the quest series to open it
‘https://www.wowhead.com/quest=53208/to-the-front’
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For your alts, it may hinge on completing the old Cata openers to get things phased properly? Give the suggested bit below a try, see if that does the trick to get her out of that particular phase.
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Quest Checker says I’ve completed that quest.
Have your alts unlocked BfA World quests? I seem to remember that being a requirement to start the Warfront stuff… (And they’ll need to pick up the Heart of Azeroth to do that — talk to the Earthen Guardian NPC near the Zuldazar Harbor flightpath or just outside the Boralus Inn for “A Dying World”.)
This was it. I had to get the boats to spawn in first though.
So to I finished Welcome to Zuldazar then the Zandalar United Quest was available from Nathanos on the boat next to the dock portal in zuldazar.