How hard is it to get someone to look at your ticket

[Terise-blades-edge (Terise)]

Just leaving a quote here from Orlyia regarding “mass reporting”:

@Orlyia

“Mass Reporting” really isn’t the thing some players would like you to think it is. I’ve yet to see a single report come through here, claiming that - that was accurate.

Also from Vrakthris:

@Vrakthris

Entirely understandable. It is the misinformation that folks spread that has always been one of our biggest challenges. Sometimes it might be just from a misunderstanding of what their chat was… it is amazing how often people forget that they may have been dropping F-bombs all over the place, or calling others disparaging names. A lot of the time it seems people are being intentionally misleading.

The dreaded “mass reports” is what is going around most often now. The reporting alone isn’t generally what causes any action, the chat that is reported is verified for inappropriate and toxic chat before that happens. Yes, mistakes can be made. We try to avoid it as best as we can, but that is why we have an appeals process. To get another set of eyes on something to help make sure.