When I double-click on a character with the “Gear Update” tag, it says “Are you sure you want to enter world? You will not be able to get the free Gear Update.” Okay, so, uh… how do I DO the Gear Update? There are no other interface elements on the screen about the gear update. I’ve already switched to the realm the character is on. There just doesn’t seem to be any button or UI element to do the gear update. Or is the error message a red herring?
I vaguely recall last time I used Gear Update (like, a couple years ago?) that it would prompt you to do it on a character when you try to enter the world with that character, but that doesn’t seem to be the case any more.
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You select the character you want to do the gear upgrade on, and then on the left hand of your screen there should be a window that prompts you to do it. You follow the prompts there and then you enter the world.
That sounds familiar, but there’s no window on the left side of the screen. I’ve clicked between several characters who have the Gear Update tag and there’s nothing there.
…Okay, so it occurred to me to restart the game. I closed the game and reopened it, clicked on the character, and voila, the Gear Update window appeared on the left. So, it’s just buggy, I guess. Thanks!
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you need to be on the realm of the toon to do it on mot the warband style
Click the ‘Realm’ button at the top of the screen, select and log into the realm of the character you want to upgrade, select character, on left of screen will be a pop-up for the upgrade to select spec, follow prompts and the character will get upgraded gear, log into character.
I’m encountering the same issue as this person. Since Warbands launched, I’ve had the prompt multiple times to do the gear update. So I switch to the realm they are on, select the character, but there is no notification on the left hand side as there was prior to warbands. Something is definitely off since the switch to warbands login screen.
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