Honest Maintenance Schedules

I think it’s your attitude that’s at issue moreso than what you’re saying, for what it’s worth. It doesn’t matter if you’re ‘right’ if you’re also a colossal butthead about it. :dracthyr_lulmao:

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Not if you’re a Meteorologist!! :slight_smile:

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Considering the record of this expansion people should already somewhat expect 4-7 hours mt everyweek at this point… the worst part is that probably the bugs that I reported and people reported will still be there yet another week…

Are you a developer/programmer? Do you understand what they’re dealing with behind the scenes?

No? Okay, so explicit communication would do you absolutely no good. You just need to know they hit a snag at work and it’s going to be a little longer to fix it and get things back right.

PS - you need to learn the word “approximately” - never once did they say “servers will be up exactly at 9:01am, PST, when the sun shines through the leaves of the tree outside the office window that will reflect off of Janice’s crystal globe illuminating the time to bring the servers up”

Get real lol

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Lol, good one. Actually laughed.

Yup. Fanbois gonna fanboi

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The crazy part is there’s still an insane amount of bugs after these maintenances. Where do they post what they fix? When they do, when is it more than one or two bugs? Mobs shouldn’t still be evading in Siege of Boralus on the first pack, that’s absurd that dungeon is what, 6 years old? 8?

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The first time
7 to 9’ has been posted in over a month, and what do ya know we’re at our normal 5 hour maintenance :rofl::rofl::skull::skull::skull::clown_face: As if anyone took the 2 hour window serious

Would feel better if they ever got it right……

Ppl make plans based on this announcements. Is ok to miss the mark here and there but ever time ?

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Priority lists exist

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It is a two way street. Every single week they whine and whine and whine and it is always the same answer. And they yet they continue to whine and stamp their feet at something that is predetermined and they signed up for.

It is like the meme of the kid that puts a stick into the spokes of his own bike and they crys like the bike manufacturer did it.

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I’ve played a lot of games, and compare WoW to a lot of those games, I prefer WoW. Yes, not every bug does get fixed, and some do linger for either entire expansions, or even still linger since the game originally launched. But, atleast you know that bugs do get fixed.

Some of the other games, bugs doesn’t get fixed, and some are even game-breaking.

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I’d say a few changes would help a lot.
OP mentions “under promise, over deliver” - which is a good, if flawed ethos, because it still carries a degree of inadvertent dishonest (or perhaps just misleading…ness?)

What I would say would be ideal is this:

  • Estimated maintenance “block”. Say, 4 hours. This is the time that is posted and the window of time players can expect the servers to be down.
  • Predicted ideal maintenance time. Normally 1-2 hours. This is the shortest expected time during which the servers will be down. Hell, they might even keep them down for 1 hour even if they finish sliiiiightly early, just to make sure that nobody feels “let down” because other people got in first.
  • Brief summary of expected maintenance (eg: patch rollout, bug fixes, physical equipment maintenance)

Then, if something goes wrong:

  • Nature of delay (problem applying patch, last minute addition, patch that passed in-house testing caused unexpected issue on live)
  • Expected duration of extended maintenance

I think Blizzard already does the second part fairly well, but the first part is what lets players down.
They don’t need to “under promise and over deliver”, but it’s not unreasonable to set fair expectations.
“Here’s our target, here’s our bluesky scenario, here’s what happened that caused a problem”.
Open communication is almost always appreciated.

More importantly, when they DO mess up, the few voices that complain about everything will be silenced by the people that appreciate that same honest communication.

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It was maybe “unexpected” the first week or two. After months of the same BS over and over, it’s no longer “unexpected” - it’s just a lie from Blizz to every single player.

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Im not condoning constant extensions but I have to ask after 20 years of this. How hard do you need to be slapped before you stop making plans to play on Tuesdays? I mean seriously just black the day out in your mind. Its what I have been doing for years

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I hope Blizzard does a quick maintenance and they leave a lot broken. And when people complain they post the complainer’s posts as a response on extended maintenance.

It’s pretty simple. We just want them to give us an honest time frame. There’s nothing like planning to log on during the day only to see it delayed again, and again, and again, and … again… why? Just block 5 hours and bring them up early if they can. It’s better than saying it’ll be a two or three hour maintenance then extending for two hours.

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Okay… And do you have any evidence to say it was just a lie and wasn’t really unexpected?

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yeah…WITHOUT ANY NOTICE,I even doubt about my computer and network set…

No matter what Blizzard says, this is the only truth.

“We will be going down for maintenance at 7:00am.”

The rest can be ignored, pretend it doesn’t exist and make other plans on tuesdays.

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