today I’ve been getting extremely high world latency, over 130ms, it’s not my connection it’s the game
anyone else getting high latency?
Usually 56/56 for me is 56/92 world being 36 higher idk wtf is going on
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I’m having very bad latency as well. Unusually high and unplayable.
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I’m getting astronomically high latency since the patch.
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I feel like they must have changed datacenters or something. I’m getting east coast latency on ‘westcoast’ realms (Tichondrius) from Australia, but have normal latency on my Oceanic realm.
If this is intentional it’s completely unacceptable and needs to be reverted ASAP, or they need to let us transfer characters.
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It’s totally unacceptable, I agree. Many choose server location based on Good Ping. Last night my World MS went back to normal for a bit and I thought great, it’s fixed. it matched my Home.
But it didn’t last long. And back to high “World” MS I went. So at least I know it’s possible for them to fix it.
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I don’t believe there was a relocation of servers in the USA, but i know of a few fiber data cable issues in the region.
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I have had brief moments of good ping on Illidan too. Maybe five minutes or so, and then it’ll spike back up to intolerable levels.
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Ping on Illidan is about 10ms higher for me than normal, but considering the inclement weather between my location and Chicago, that seems normal.
Keep in mind that the connection to the server is always more than just your ISP or Blizzard’s servers. There is usually lots of companies between those two points.
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I have no lag as long as i don;t move and don;t cast a spelll for 5 minutes… if i leave that area and walk a couple hundred meters, i have to sit there again for another 5 min before the lag is gone. Its been this way since prepatch. I done it all too, cleaned UI, reinstalled, FlushedDNS, set up ipv6 and 4, tracert at 32 ping worldwide (i use Starlink), every thing they say to do and I will see 32MS but as soon as I move, bam 10-12k and it lets go 2-4k every minute until its back down to 70ms - 32 ms. This is beyond appaling, it is refund ready, not fit for public release. This was a gross error and the game is 75% unplayable, 25% being chat still works regardless of the lag.
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My world latency is off the charts too. I usually have 150-170 latency but now i’m at 300-400 ms. Sometimes it’ll be OK in the open world then I queue for some instance or go into a key etc and it’ll spike to a constant 400 ms.
What’s this about them switching Data centers? What’s up with this lag? Anyone got any insight?
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The Los Angeles servers were relocated to Las Vegas, but this happened last year.
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Can we please get a fix soon. Going from a steady 20-20ms to 20- (Awful) is not good.
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Yeah i’m still having the same problem. I thought it would be fixed after the maintenance today but alas…
This is worrying cause the game is literally unplayable like this.
… Please Blizzard…
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Hello Blizzard Tech Support. Can we get our Low “World” Latency back to normal please? The way it was before this awful patch went live.
Yeah. I don’t understand what they could’ve messed up.
It might just stay like this. Very odd and concerning.
This has been happening to me on my shaman - bricked 5 or 6 M+ keys now because of the 6+ seconds of world latency that comes out of nowhere when we pull bosses. Seems to be something to do with cross-realm play? Particularly with users in LatAm regions
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Same here. It also might be relevant to note that I am from and have this issue on EU. My NA connection ironically is stable and fine and ALWAYS has been during that entire time.
Had this issue back in December, lasted until about April.
Coincidentally, around April the portugese (?) forum post about it that got major traction reported (or rather one player reported) that Blizzard was reached, apparently via phone by a player, specifically the division in charge of this network stuff.
Taking that with a heavy grain of salt, the issue was acknowledged to be on their end, then and they were “slow to respond” - which given other Threads of similar reports I dug up, is reasonable, as Blues and MVPs generally stated that if this was on their end, more people would be affected.
Whenever this specific latency issue crops up as a long term problem for players, it only seems to affect what in the grander scheme would be a fraction of each Community (Overall or EU/NA/etc, however you want to view it). Usually people were from all over (except for the portugese case) and have the problem on all kinds of connection types, ISPs - etc. - the only commonality is Blizzard and a Node that is “supposed” to show packet loss, showing more than expected and high ping jitter.
For what it’s worth after that player reported his call and the info he got, the post fell dead silent despite not being locked. The issue got better, after Blizzard fixed their “backbone”, as they apparently stated.
The ultimate fix, essentially was to keep the main thread on this issue alive and provide any and all information that was commonly asked for at the time. I can see that most of you have not provided much beyond just “Hey, issue here.” - “Same.”
Generally the information you’d want to provide, as far as I was able to gather would be:
(Can’t post links on NA whyever, so some of these are gonna be awkward to follow, get rid of any spaces in the link - the articles were retired, so these two Links are not separate, it just looks like two URLs in each.)
- WinMTR
https: //web .archive.org/web/20231130171311/https ://eu.battle.net/support/en/article/27780
- Traceroute
https: //web. archive .org/web/20231202074815/https: //eu. battle. net/support/en/article/7870
Do these while the Issue occurs. Run for about 10 minutes.
People have reported in the past that specific Blizzard Nodes show a huge amount of Packet Loss “when this issue occurs”, but according to older blue posts, this is to be taken with a grain of salt, as Blizzard (and the worst offender nodes of theirs) apparently throttle certain packets commonly used in DDoS Attacks, however these do not include Game-Performance-Relevant packets. However do at the very least try VPNs/GPNs with Free Trials to see if VPN/GPN routing can lead you past specific routing nodes that show increased jitter (high temporary or periodic MS) on the WinMTR or Traceroute and if that being the case fixes your latency while the programs run.
-
Location
For you guys in the US, West/East Coast or Latin America should be applicable- -
Internet Service Provider
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Type of Connection (LAN, WiFi, Hybrid?)
Do try all of those connections, especially try Tethering your Phone WiFi if it’s provided from a different source than your ISP and report if this circumvents the issue. -
Time of Day (Does this happen only during busy hours or literally at any random point in time?)
-
And though it is infuriating, do make sure you have tried all the usual stuff the automated or manual ticket responses may give you, like the
DNS Flush (https: //eu .battle .net/support/de/article/82450)
Can’t post links here directly, just get rid of the spaces.
I know it probably won’t help, because for most with this issue when it occurs, it did not, but it is important for Blizzard’s troubleshooting that you do the basics. It’s all valuable data/information in these cases, so they are not trying to royally piss you off with it. -
And absolutely post any and all troubleshooting attempts you’ve made on your own and the lack of results or any positive results, including and especially the common Blizzard fixes, like the FlushDNS.
Take the small amount of time to do these things and provide actual information and help Blizzard help you. US Forums are a lot more active with responses and engagement than EU Forums in my experience, so if you guys handle this correctly, seeing as when the portugese had the issue fixed, it basically magically disappeared in the EU as well for a time, it’s a win/win for both Regions.
In any case, there’s another similar issue going around in EU, where the ping is generally bad. I usually have 25-29ish Home & World, but since the high World Latency issue stopped, I tend to see jitter anywhere in the range from 50-110, that’s roughly double to quadruple the usual ping, randomly spiking for no reason, on a stable and high Download/Upload LAN Connection with a reliable provider and a fresh new router. This issue seems to be similarly caused by a “backbone issue”, as far as I could tell from searching both forums for older occurances and while much less crippling, still affects quality of play, so don’t shy away from posting this type of issue here as well, as it might just be a different symptom of the same/a similar problem.
I hope this helped, beyond just bumping the post. It’s a lot to read, but please do some of these steps (preferably all) and I’m sure Elocin (has been pretty active in the older posts about this) or any Blue will answer and elaborate or correct me where I’m wrong. If they don’t, that generally doesn’t mean that they aren’t listening, as frustrating as it is to be hit with a wall of silence. They do pass these things on. So if you want this issue fixed as fast as possible, learn from other occurances of these issues and keep the Thread alive: Post, post, post, bump it frequently and direct others with the issue here.
And do keep in mind, that things are probably very busy after a Patch release that was more or less expected to break some things, due to the Warband implementation and an Xpac Release on the horizon, I know neither of those things lessen the impact of how this issue feels when trying to play, been there, done that, but it is imperative that you go about this the right and most efficient way to get the attention this needs.
I have very low latency around 35 ms but the lag is unreal. I have never had 5 min lag spikes before. I saw the boss die in about 5 min after everyone was gone from the zone. Idk what is going on.
This is similar to what Ive been experiencing. Tho my ping looks normal game definitely doesnt play like it should. I made a thread about it and posted my winmtr report here: