High Singtel ISP latency to Oceanic Server

High latency from singapore singtel isp to oceanic server.
MTR below. Losses starts from hitting Blizzard IPs. Routing to EU for whatever reason.
Recurring issue since 4 weeks ago. There was a good working 3 days. Please get it together, get it worthy of a subscription game.

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
gateway.gateway.2wire.net 1 509 507 0 1 43 0
bb219-75-76-254.singnet.com.sg 2 497 492 1 4 85 2
202.166.123.134 0 516 516 2 8 498 3
202.166.123.133 0 516 516 2 5 65 2
ae8-0.tp-cr03.singnet.com.sg 0 516 516 2 6 63 2
ae4-0.tp-er03.singnet.com.sg 0 516 516 2 6 73 4
203.208.145.233 0 516 516 2 6 62 58
203.208.158.190 0 516 516 2 6 64 39
203.208.152.2 0 516 516 2 5 49 12
203.208.158.18 1 513 512 2 6 61 24
203.208.172.62 0 516 516 3 6 60 10
203.208.169.158 0 516 516 3 6 66 61
et-0-0-48-br02-eqsg3.as57976.net 4 452 435 256 272 369 271
ge-0-0-4-br02-eqty2.as57976.net 5 433 412 256 276 360 309
xe-0-0-1-1-br01-eqsv5.as57976.net 6 429 407 262 275 393 307
xe-0-0-0-0-br01-eqse2.as57976.net 5 437 417 258 274 399 268
xe-0-0-8-br01-eqsy4.as57976.net 5 445 427 261 276 396 316
et-0-0-0-pe02-eqsy4.as57976.net 7 413 387 257 274 353 306
103.4.115.248 6 421 397 259 268 346 295

Hi Hildefons

You won’t look far on the Forum here to see that there is a problem with folk from Singapore. Those backbone problems are a ISP responsibility.

I have tried VPN to Australia, and it routed all the way to EU the back AU. So every ISP has an issue with Blizzard now?

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
au-009.staticnetcontent.com 5 1410 1352 138 160 509 160
137.59.253.29 5 1414 1357 138 160 580 166
137.59.252.38 4 1466 1422 142 164 560 160
as55497.nsw.ix.asn.au 5 1398 1337 134 160 549 164
et-0-0-48-br01-eqsy4.as57976.net 5 1402 1342 144 163 548 163
et-0-0-0-pe01-eqsy4.as57976.net 6 1358 1287 145 161 492 163
137.221.66.145 6 1346 1272 145 161 551 163
103.4.115.248 5 1406 1347 138 160 529 164

Hi there,

On this one, while there is not an English post, there is a post about damage that impacts your area here.

A bit from the page translated comes out as this.

" Note: Due to the APCN2 S7 submarine cable barrier at 5:33 on March 7, 2019, after the company’s emergency dispatch support, customers connecting Singapore, China, Hong Kong and Malaysia will not be affected during the general period. During the peak period, some connections may be slightly delayed. After the repair is completed, it will return to normal. The inconvenience caused, please forgive me."

This can be the full reason for the rerout. We are keeping an eye on this issue and have no fix at this time.

/Nathardrick

Edit: We’re redirecting all of these posts to this centralized thread with all of the information so we can provide updates. Feel free to post here.