High ping after swapping to fiber internet

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1

I had comcast/xfinity cable and was getting like 30ms ping. Now i seem to be getting anywhere from 80ms - 300ms depending since switching to fiber internet. My ping to other things seems good though. I ran a trace route and this is what i get

Tracing route to 66.40.179.112 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms www. routerlogin. com [192.168.1.1]
2 15 ms 21 ms 21 ms 100.64.0.3
3 13 ms 21 ms 21 ms 100.64.0.2
4 * * * Request timed out.
5 20 ms 21 ms 21 ms router2.ind1. gigabitnow. com [64.38.179.34]
6 12 ms 21 ms 21 ms 0.xe-200-0-53.mpr1.ind2.us.zip.zayo. com [209.133.72.217]
7 21 ms 21 ms 21 ms ae8.mpr2.ind1.us.zip.zayo. com [64.125.21.11]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 79 ms 86 ms 91 ms et-0-0-0-pe02-evch1.as57976. net [137.221.69.83]
12 83 ms 84 ms 87 ms 137.221.67.65
13 82 ms 88 ms 85 ms 10.108.6.35
14 81 ms 90 ms 86 ms 10.108.194.99
15 87 ms 86 ms 87 ms 10.22.0.2
16 90 ms 89 ms 87 ms 66.40.179.112

Trace complete.

2

If changing the connection caused the latency increase, then you’d need to ask the ISP why that’s happening. Have you contacted them yet?

1 Like
3

Yes I have and they say everything looks good. the issue is everything looks good when I run like an internet speed test on like ookla. The only issue I have is gaming ( only game I play is wow) I did read that they use CGNAT and that could cause gaming issues, i can buy my own IP for 5 bucks a month tho. And according to the trace route, my ping stays under like 20ms until I reach the blizz server and it jumps up to like 80 ms

4

Ookla is gonna pick a server near you for the maximum download speed demonstration. Unless you live next door to where WoW servers are hosted, that information isn’t useful.

The first hop we can see data is showing that 80ms ping. However, your ISP’s routing peer is masking all nodes in between their network and Blizzard, making it dificult to pinpoint where that latency spike is coming from.

5

Thank you. Do you think getting an IP address from my isp that’s is CGNAT would help at all? I’ve read that CGNAT doesn’t work well with a lot of games

6

The latency issue seems to be somewhere in the peering network (the hidden nodes I mentioned), which is unrelated to your IP.

7

Thank you :pensive: so literally nothing I can do about it ?

8

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