High Latency

Earannda-hyjal · June 7, 2022, 2:18am

I’ve been experiencing high latency for the past week since the last patch. Here is the trace route from the looking glass website.

TRACEROUTE:
traceroute to <redacted> (<redacted>), 15 hops max, 60 byte packets
 1  137.221.104.82 (137.221.104.82)  3.093 ms  3.016 ms  4.418 ms
 2  137.221.105.14 (137.221.105.14)  1.081 ms  1.099 ms  1.100 ms
 3  137.221.66.18 (137.221.66.18)  0.703 ms  0.726 ms  0.730 ms
 4  137.221.83.82 (137.221.83.82)  636.807 ms  859.709 ms  859.752 ms
 5  * * *
 6  137.221.68.32 (137.221.68.32)  7.230 ms  6.491 ms  6.487 ms
 7  4-1-3.ear3.LosAngeles1.Level3.net (4.71.135.105)  6.420 ms  6.185 ms  6.146 ms
 8  4.69.219.41 (4.69.219.41)  6.163 ms  6.319 ms  6.190 ms
 9  TWC-level3-40G.Miami.Level3.net (4.68.62.182)  6.409 ms  6.421 ms  6.369 ms
10  100.41.27.103 (100.41.27.103)  74.570 ms  74.604 ms  74.603 ms
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *


07/06/2022 02:07:21 UTC
--------------------

TRACEROUTE:
traceroute to <redacted> (<redacted>), 15 hops max, 60 byte packets
 1  137.221.104.82 (137.221.104.82)  1.074 ms  1.339 ms  1.486 ms
 2  137.221.105.14 (137.221.105.14)  0.766 ms  0.791 ms  0.848 ms
 3  137.221.66.18 (137.221.66.18)  0.365 ms  0.419 ms  0.429 ms
 4  137.221.83.82 (137.221.83.82)  377.316 ms  594.503 ms  594.545 ms
 5  * * *
 6  137.221.68.32 (137.221.68.32)  5.896 ms  5.742 ms  5.741 ms
 7  4-1-3.ear3.LosAngeles1.Level3.net (4.71.135.105)  5.563 ms  5.587 ms  5.601 ms
 8  4.69.219.41 (4.69.219.41)  5.609 ms  5.627 ms  5.547 ms
 9  TWC-level3-40G.Miami.Level3.net (4.68.62.182)  6.602 ms  6.365 ms  6.252 ms
10  100.41.27.103 (100.41.27.103)  74.494 ms  74.538 ms  74.546 ms
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *


07/06/2022 02:07:22 UTC
--------------------

PING:
PING <redacted> (<redacted>) 56(84) bytes of data.

--- <redacted> ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



07/06/2022 02:07:21 UTC
--------------------

PING:
PING <redacted> (<redacted>) 56(84) bytes of data.

--- <redacted> ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



07/06/2022 02:07:22 UTC
--------------------

TRACEROUTE:
traceroute to <redacted> (<redacted>), 15 hops max, 60 byte packets
 1  137.221.104.82 (137.221.104.82)  0.889 ms  1.198 ms  1.281 ms
 2  137.221.105.14 (137.221.105.14)  1.000 ms  1.033 ms  1.035 ms
 3  137.221.66.18 (137.221.66.18)  0.401 ms  0.438 ms  0.443 ms
 4  137.221.83.82 (137.221.83.82)  1057.410 ms  1057.412 ms  1275.568 ms
 5  * * *
 6  137.221.68.32 (137.221.68.32)  5.944 ms  6.016 ms  6.363 ms
 7  4-1-3.ear3.LosAngeles1.Level3.net (4.71.135.105)  5.237 ms  5.403 ms  5.368 ms
 8  4.69.219.41 (4.69.219.41)  5.583 ms  5.532 ms  5.532 ms
 9  TWC-level3-40G.Miami.Level3.net (4.68.62.182)  6.384 ms  6.365 ms  6.361 ms
10  100.41.27.103 (100.41.27.103)  74.485 ms  74.348 ms  74.351 ms
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *


07/06/2022 02:07:26 UTC
--------------------

PING:
PING <redacted> (<redacted>) 56(84) bytes of data.

--- <redacted> ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



07/06/2022 02:07:27 UTC
--------------------

TRACEROUTE:
traceroute to <redacted> (<redacted>), 15 hops max, 60 byte packets
 1  24.105.63.66 (24.105.63.66)  0.752 ms  0.848 ms  1.150 ms
 2  24.105.62.146 (24.105.62.146)  1.983 ms  2.003 ms  2.003 ms
 3  137.221.66.12 (137.221.66.12)  2.564 ms  2.564 ms  2.562 ms
 4  * * *
 5  137.221.69.32 (137.221.69.32)  2.550 ms  2.550 ms  2.567 ms
 6  7-1-4.ear7.Chicago2.Level3.net (4.7.196.133)  2.493 ms  1.560 ms  1.524 ms
 7  ae2.2.edge1.Chicago10.level3.net (4.69.133.29)  2.550 ms  2.358 ms  2.328 ms
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  100.41.27.103 (100.41.27.103)  31.532 ms  31.576 ms  31.577 ms
14  * * *
15  * * *


07/06/2022 02:07:30 UTC
--------------------

MTR:
Start: Tue Jun  7 02:07:20 2022
HOST: las1b-admin-looking-glass-back01  Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 137.221.104.82                     0.0%    10    0.8   0.9   0.6   2.0   0.3
  2.|-- 137.221.105.14                     0.0%    10    1.0   0.9   0.7   1.1   0.0
  3.|-- 137.221.66.18                      0.0%    10    0.4   0.4   0.4   0.6   0.0
  4.|-- 137.221.83.82                      0.0%    10  2306. 1438. 695.2 2306. 477.9
  5.|-- 137.221.65.68                     90.0%    10  14200 14200 14200 14200   0.0
  6.|-- 137.221.68.32                      0.0%    10   22.5  13.0   5.8  37.3  11.9
  7.|-- 4-1-3.ear3.LosAngeles1.Level3.net  0.0%    10    5.5   5.5   5.4   5.7   0.0
  8.|-- 4.69.219.41                        0.0%    10    5.6   5.6   5.6   5.9   0.0
  9.|-- TWC-level3-40G.Miami.Level3.net    0.0%    10    6.4   6.6   6.2   8.0   0.3
 10.|-- 100.41.27.103                      0.0%    10   74.5  74.6  74.5  75.0   0.0
 11.|-- ???                               100.0    10    0.0   0.0   0.0   0.0   0.0


07/06/2022 02:07:20 UTC
--------------------

PING:
PING <redacted> (<redacted>) 56(84) bytes of data.

--- <redacted> ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



07/06/2022 02:07:32 UTC
--------------------

MTR:
Start: Tue Jun  7 02:07:22 2022
HOST: las1b-admin-looking-glass-back01  Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 137.221.104.82                     0.0%    10    0.7   0.8   0.7   1.0   0.0
  2.|-- 137.221.105.14                     0.0%    10    0.8   0.9   0.7   1.3   0.0
  3.|-- 137.221.66.18                      0.0%    10    0.5   0.4   0.3   0.6   0.0
  4.|-- 137.221.83.82                      0.0%    10  2504. 1695. 899.3 2504. 485.2
  5.|-- 137.221.65.68                     90.0%    10  13698 13698 13698 13698   0.0
  6.|-- 137.221.68.32                      0.0%    10    5.9   8.0   5.8  26.2   6.4
  7.|-- 4-1-3.ear3.LosAngeles1.Level3.net  0.0%    10    5.4   5.5   5.3   5.7   0.0
  8.|-- 4.69.219.41                        0.0%    10    5.7   6.8   5.5  14.9   2.8
  9.|-- TWC-level3-40G.Miami.Level3.net    0.0%    10    6.3   6.4   6.2   6.5   0.0
 10.|-- 100.41.27.103                      0.0%    10   74.5  74.6  74.5  74.7   0.0
 11.|-- ???                               100.0    10    0.0   0.0   0.0   0.0   0.0


07/06/2022 02:07:22 UTC
--------------------

TRACEROUTE:
traceroute to <redacted> (<redacted>), 15 hops max, 60 byte packets
 1  24.105.63.83 (24.105.63.83)  0.614 ms  1.432 ms  1.432 ms
 2  24.105.62.148 (24.105.62.148)  1.372 ms  1.396 ms  1.399 ms
 3  137.221.66.12 (137.221.66.12)  1.816 ms  1.928 ms  1.924 ms
 4  * * *
 5  137.221.69.32 (137.221.69.32)  1.857 ms  1.871 ms  1.875 ms
 6  7-1-4.ear7.Chicago2.Level3.net (4.7.196.133)  1.494 ms  1.490 ms  1.542 ms
 7  ae2.2.edge1.Chicago10.level3.net (4.69.133.29)  2.395 ms  2.506 ms  2.457 ms
 8  Verizon-level3-Chicago10.Level3.net (4.68.37.186)  3.104 ms  3.127 ms  3.054 ms
 9  * * *
10  * * *
11  * * *
12  * * *
13  100.41.27.101 (100.41.27.101)  42.585 ms  42.529 ms  42.565 ms
14  * * *
15  * * *


07/06/2022 02:07:37 UTC
--------------------

MTR:
Start: Tue Jun  7 02:07:26 2022
HOST: las1a-admin-looking-glass-back01  Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 137.221.104.67                     0.0%    10    0.9   0.9   0.6   1.5   0.0
  2.|-- 137.221.105.12                     0.0%    10    0.8   0.9   0.7   1.1   0.0
  3.|-- 137.221.66.16                      0.0%    10    0.4   0.5   0.3   0.7   0.0
  4.|-- 137.221.83.80                      0.0%    10  1375. 1638. 1092. 2311. 430.4
  5.|-- 137.221.65.68                     80.0%    10  13708 13810 13708 13912 144.4
  6.|-- 137.221.68.32                      0.0%    10    5.9   6.7   5.8  12.3   1.9
  7.|-- 4-1-3.ear3.LosAngeles1.Level3.net  0.0%    10    5.6   5.6   5.4   6.0   0.0
  8.|-- 4.69.219.45                       90.0%    10    5.6   5.6   5.6   5.6   0.0
  9.|-- TWC-level3-40G.Miami.Level3.net    0.0%    10    6.3   6.3   6.2   6.5   0.0
 10.|-- 100.41.27.101                      0.0%    10   74.3  74.3  74.1  74.7   0.0
 11.|-- ???                               100.0    10    0.0   0.0   0.0   0.0   0.0


07/06/2022 02:07:26 UTC
--------------------

PING:
PING <redacted> (<redacted>) 56(84) bytes of data.

--- <redacted> ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



07/06/2022 02:07:37 UTC
--------------------

MTR:
Start: Tue Jun  7 02:07:27 2022
HOST: ord1a-admin-looking-glass-back01    Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 24.105.63.66                         0.0%    10    0.7   0.8   0.6   1.1   0.0
  2.|-- 24.105.62.146                        0.0%    10    0.7   0.8   0.6   1.2   0.0
  3.|-- 137.221.66.12                        0.0%    10    1.8   2.1   1.8   2.5   0.0
  4.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
  5.|-- 137.221.69.32                        0.0%    10    2.0   2.2   1.9   2.5   0.0
  6.|-- 7-1-4.ear7.Chicago2.Level3.net       0.0%    10    1.8   1.7   1.5   2.0   0.0
  7.|-- ae2.2.edge1.Chicago10.level3.net     0.0%    10    2.1   5.0   2.1  10.8   3.2
  8.|-- Verizon-level3-Chicago10.Level3.net 50.0%    10    3.1   3.2   3.1   3.4   0.0
  9.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 10.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 12.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 13.|-- 100.41.27.103                        0.0%    10   31.2  31.4  31.1  33.4   0.6
 14.|-- ???                                 100.0     6    0.0   0.0   0.0   0.0   0.0


07/06/2022 02:07:27 UTC
--------------------

TRACEROUTE:
traceroute to <redacted> (<redacted>), 15 hops max, 60 byte packets
 1  24.105.63.83 (24.105.63.83)  0.740 ms  0.995 ms  1.159 ms
 2  24.105.62.148 (24.105.62.148)  0.603 ms  0.624 ms  0.762 ms
 3  137.221.66.12 (137.221.66.12)  1.926 ms  1.956 ms  1.960 ms
 4  * * *
 5  137.221.69.32 (137.221.69.32)  1.783 ms  2.335 ms  2.352 ms
 6  7-1-4.ear7.Chicago2.Level3.net (4.7.196.133)  1.676 ms  1.352 ms  1.414 ms
 7  ae2.2.edge1.Chicago10.level3.net (4.69.133.29)  2.825 ms  2.956 ms  2.664 ms
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  100.41.27.101 (100.41.27.101)  42.628 ms  42.691 ms  42.694 ms
14  * * *
15  * * *


07/06/2022 02:07:41 UTC
--------------------

PING:
PING <redacted> (<redacted>) 56(84) bytes of data.

--- <redacted> ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3001ms



07/06/2022 02:07:42 UTC
--------------------

MTR:
Start: Tue Jun  7 02:07:35 2022
HOST: ord1b-admin-looking-glass-back01    Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 24.105.63.83                         0.0%    10    0.8   0.8   0.4   1.0   0.0
  2.|-- 24.105.62.148                        0.0%    10    0.7   0.8   0.5   1.4   0.0
  3.|-- 137.221.66.12                        0.0%    10    1.7   5.5   1.7  37.8  11.3
  4.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
  5.|-- 137.221.69.32                        0.0%    10    2.5   7.7   1.9  58.1  17.7
  6.|-- 7-1-4.ear7.Chicago2.Level3.net       0.0%    10    1.5   1.7   1.4   2.4   0.0
  7.|-- ae2.2.edge1.Chicago10.level3.net     0.0%    10   14.0   3.9   2.4  14.0   3.5
  8.|-- Verizon-level3-Chicago10.Level3.net 50.0%    10    3.2   3.2   3.1   3.4   0.0
  9.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 10.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 12.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 13.|-- 100.41.27.101                        0.0%    10   42.9  42.8  42.5  43.9   0.3
 14.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0


07/06/2022 02:07:35 UTC
--------------------

MTR:
Start: Tue Jun  7 02:07:38 2022
HOST: ord1a-admin-looking-glass-back01    Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 24.105.63.66                         0.0%    10    0.7   0.8   0.7   0.9   0.0
  2.|-- 24.105.62.146                        0.0%    10    1.0   1.0   0.6   1.7   0.0
  3.|-- 137.221.66.12                        0.0%    10    2.1   2.9   1.7  11.8   3.1
  4.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
  5.|-- 137.221.69.32                        0.0%    10    2.2  16.7   2.0  63.2  24.5
  6.|-- 7-1-4.ear7.Chicago2.Level3.net       0.0%    10    1.7   1.7   1.5   2.0   0.0
  7.|-- ae2.2.edge1.Chicago10.level3.net     0.0%    10    8.4   2.9   2.1   8.4   1.9
  8.|-- Verizon-level3-Chicago10.Level3.net 50.0%    10    3.3   3.3   3.1   3.4   0.0
  9.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 10.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 12.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 13.|-- 100.41.27.103                        0.0%    10   31.4  32.5  31.3  40.7   2.8
 14.|-- ???                                 100.0     7    0.0   0.0   0.0   0.0   0.0


07/06/2022 02:07:38 UTC
--------------------

Elocin-mugthol · June 7, 2022, 2:22am

Use a WinMTR and post that instead.

Earannda-hyjal · June 7, 2022, 2:54am

I can run mtr in terminal, as I’m not on Windows. Not sure if IP matters.

HOST: <redacted>.lan               Loss%   Snt   Last   Avg   Best   Wrst   StDev
  1.|-- <redacted>.lan             0.0%    10   81.2    81.5  2.9    208.2  67.4
  2.|-- 100.41.27.103              0.0%    10   110.4   96.5  10.0   231.8  75.9

Elocin-mugthol · June 7, 2022, 4:45am

Oh, this post should be in #support:mac-technical-support — edit your original post and relocate it

Alpan-atiesh · June 20, 2022, 11:26am

Im having almost the same issue at the same server (90% packet loss between 137.221.83.82 and 137.221.68.32)

Rhay-queldorei · July 6, 2022, 8:10pm

I just wanted to add that I too have been experiencing problems with latency since 9.2.5. I was not having any issues before that. I’ve updated my addons, I have tried without any addons, I’ve tried not using the launcher, I’ve tried resetting my graphics lower, I’ve tried clearing out my cache and wtf files - I don’t know what is going on. I’m not a computer whiz - just adding my voice to the chorus that something seems rotten in Denmark.

system · August 5, 2022, 8:10pm

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.