High latency, confirmed, it is the ISP

[Alizar-thunderfury]

I brought my older laptop over my parents’ house, who are only a short distance away. They have verizon, I have comcast. I ran a traceroute (but didn’t play the game) here is what I got.

Tracing route to 137.221.105.2 over a maximum of 30 hops

  1     5 ms     2 ms     2 ms  CR1000A.mynetworksettings.com [192.168.1.1]
  2     6 ms     3 ms     3 ms  lo0-100.PITBPA-VFTTP-306.verizon-gni.net [71.112.175.1]
  3     *        *        *     Request timed out.
  4     4 ms     6 ms    12 ms  0.ae1.GW1.PIT8.ALTER.NET [140.222.8.79]
  5    12 ms    39 ms    25 ms  4.68.68.81
  6     *        *        *     Request timed out.
  7    17 ms    23 ms    22 ms  BLIZZARD-EN.ear7.Chicago2.Level3.net [4.7.196.134]
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10    59 ms    59 ms    62 ms  et-0-0-0-pe03-swlv10.as57976.net [137.221.83.85]
 11     *       60 ms    64 ms  137.221.105.2

Trace complete.

What this shows is that the connection is not going over to equinix (as57976 137.221.83.83) and instead going through the data centers in Chicago. 60ms is what I was getting when I lived with my parents. If your ISP is routing your traffic, your best bet is to complain and keep complaining until they fix it.

[Smartdeath-stormrage]

I hear the message, but the CSR making $15/hr has about a .00000000001% chance of actually being able to fix this. “I’ll make note on the account” is literally the same as “I’m doing nothing”

So now what?

[Elocin-mugthol]

Nice to see secondary data confirming what I said in the original thread. Please reply there next time to keep the information centralized.