High latency, confirmed, it is the ISP

I brought my older laptop over my parents’ house, who are only a short distance away. They have verizon, I have comcast. I ran a traceroute (but didn’t play the game) here is what I got.

Tracing route to 137.221.105.2 over a maximum of 30 hops

  1     5 ms     2 ms     2 ms  CR1000A.mynetworksettings.com [192.168.1.1]
  2     6 ms     3 ms     3 ms  lo0-100.PITBPA-VFTTP-306.verizon-gni.net [71.112.175.1]
  3     *        *        *     Request timed out.
  4     4 ms     6 ms    12 ms  0.ae1.GW1.PIT8.ALTER.NET [140.222.8.79]
  5    12 ms    39 ms    25 ms  4.68.68.81
  6     *        *        *     Request timed out.
  7    17 ms    23 ms    22 ms  BLIZZARD-EN.ear7.Chicago2.Level3.net [4.7.196.134]
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10    59 ms    59 ms    62 ms  et-0-0-0-pe03-swlv10.as57976.net [137.221.83.85]
 11     *       60 ms    64 ms  137.221.105.2

Trace complete.

What this shows is that the connection is not going over to equinix (as57976 137.221.83.83) and instead going through the data centers in Chicago. 60ms is what I was getting when I lived with my parents. If your ISP is routing your traffic, your best bet is to complain and keep complaining until they fix it.

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I hear the message, but the CSR making $15/hr has about a .00000000001% chance of actually being able to fix this. “I’ll make note on the account” is literally the same as “I’m doing nothing”

So now what?

Nice to see secondary data confirming what I said in the original thread. Please reply there next time to keep the information centralized.

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