High Lag (Icecrown) Would VPN help?

Support Technical Support
1

Hi all!

Just came back to the game this week and I’m have really bad lag spikes (1500-16000) regularly enough that I cannot really play the game. I’ve browsed the forums and see other people having similar issues as well. I’m curious is using a VPN would help in my situation?

Info about my specific situation and what I’ve done so far is below. As far as I know, there is nothing else I can do to troubleshoot. Any other tips appreciated as well. I just want to play warcraft with my friends :frowning:

My Situation

  • I’m located in Illinois and connecting to Icecrown/Malygos.
  • My ISP is Metronet (fiber) and I currently run on around 800mbps up/down. My internet appears to be working fine outside of the lag in WoW.
  • My lag spikes can be immediate upon logging in or after 20-30 minutes. It usually resolves after a couple minutes and will reoccur at random intervals.
  • The spikes are anywhere from 1500ms to 16000ms.

What I’ve done so far

  • Delete cache, interface and WTF folders (ran with no addons and then redownloaded addons)
  • Scan & Repair
  • Ran with wireless and wired connection
  • Restarted modem and router (has been done repeatedly at this point)
  • Checked firewall settings for battle.net app and world of warcraft
  • Release/renew IP and flush DNS
  • Checked for driver updates
  • Contacted ISP (They “rebuilt” my modem the first call. Second call I did a ping test/trace in cmd prompt. They said my results looked fine and I need to talk to Blizz.)
2

I’m obviously new to the forums, since I posted under the wrong character. Not even sure that matters.

3

So I have had exactly similar situations to what you are describing. I am in Indiana and using Metronet as well for what it’s worth.

Last night I used my VPN to have it connect through California and after I did that everything was great the rest of the night, no lag spikes at all. Today, I connected to the same VPN area and was experiencing the similar lag spikes. I logged out after a couple M+ since it was unplayable, swapped VPN location to Salt Lake City, logged in, and didn’t have any more issues for the rest of the following M+ I ran of the span of the next few hours.

Super small sample size and could just be a coincidence, but just sharing my experience since it sounds very similar to yours as well.

1 Like
4

I appreciate hearing about your experience, least I’m not alone. I did end up trying a VPN and it seems to have worked thus far. I never had to use one before, really thought it was going to be more complicated and expensive than it is.

What VPN do you use?

5

Just to throw it out, I’m in Illinois - downstate - on Futiva - and am having no issues with raiding or regular play on emerald dream retail.

Since both of you are on Metronet that may be something to be checking on.