I’m trying to get on the 11.2 PTR. I had a character copied on a previous PTR build and it worked. Last night I tried logging in and the loading screen stopped 75% of the way through.
I repaired the files and tried. I deleted cache and tried. Deleted WTF and tried, deleted all addons and tried. I uninstalled and reinstalled and tried. I made a new PTR account on battle.net and tried.
I exited out of various background processes. Restarted my PC, uninstalled and re-installed. I tried a different character, I tried moving my character out of Dornogal into Durotar and re-copying. Different PTR Realms.
Nothing is working. The character copy works and I can copy the character but I can’t log into any of them and have tried every troubleshooting measure I can find online to no avail.
Has anyone else had this issue? Any suggestions or anyone whos figured out how to get on having had this issue before?
Something to do with their character database being corrupted. Some of mine characters work fine and some don’t. Even deleting and recopying the character won’t fix it.
Yeah I’ve tried 2 different characters and I deleted and re-copied. I’ve tried every possible troubleshooting measure I’ve seen in any other post made about this in the history of WoW PTR’s and I’ve tried dumb random stuff.
Has this happened to you before and do you know if this is going to be broken for the entire PTR build?
My guild isnt raiding anymore and I really want to get on the PTR
My interpretation of what is happening is that the server thinks the character already exists but has somehow decoupled it from the character you’re trying to log in, maybe a CHARID in the database desyncing or something… I think we’re likely SoL until they fix it.
There was an issue earlier in the cycle where they deleted characters and we had to recopy them over. I think this is likely related, but they didn’t catch it and didn’t delete the characters.
Its also not working on a character I had previously never copied over to the PTR also 
I haven’t tried it, but I wonder if you delete all characters you have on the PTR, relog in, then copy characters over, would it correct?
It won’t let me delete them. Says character deletion failed.
Nope. I’ve tried repairing, uninstalling, reinstalling with no addons. completely deleting file structure before reinstalling. Deleting all characters. There was an issue deleting them, had to wait about 10 min after trying to log into them before they would delete. And even trying to reinstall after all are deleted. If i make a brand new level 1 char on PTR, I can login. So it seems to be related specifically to copied characters.
same with me i cannot log into my monk, but i can on my mage… frustrating to be sure
same, cant login on any character. creating a new one does not fix it, copying a new one does not fix this issue.
Must be server side and we have to wait for the staff to be back.
PTR is offline maybe the issue will be fixed when it goes back up
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