Help with a Crash error

Hey guys, I’ve been getting this crash error a couple of times.

I have run a Memory diagnostic and DxDiag, both came back clear. I’ve not deleted the WTF folder as I would rather not have to spend hours on hours redoing my UI.

Any help would be appreciated

==============================================================================
World of Warcraft: Retail Build (build 63305)

==============================================================================
Exception: ACCESS_VIOLATION - The instruction at “0x0000025982348545” referenced memory at “0x0000000001c7e8df”.
The memory could not be “read”.
ProcessID: 72992
ThreadID: 52004

<Exception.IssueType> Exception
Crash
<Exception. Summary:>
ACCESS_VIOLATION - The instruction at “0x0000025982348545” referenced memory at “0x0000000001c7e8df”.
The memory could not be “read”.
(DBG-OPTIONS DBG-ADDR<0000025982348545>(“”) DBG-OPTIONS<>)
<:Exception.Summary>
<Exception. Assertion:>
DBG-ADDR<0000025982348545>(“”)
<:Exception.Assertion>
<Exception. HashBlock:>
DBG-OPTIONS
0xc0000005

DBG-OPTIONS<>
<:Exception.HashBlock>
No
<Jira.JiraProjectId> 11701
<Jira.JiraProjectKey> WOW11
<Exception.ProjectId> 10


==============================================================================
11.2.0.63305
Retail
<Exception.BuildNumber> 63305
<Exception.Branch> 11.2.0
Mainline
World of Warcraft
Client

Waiting for the remote logging thread timed out
External Logging


=== Unloaded Modules ===
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”
Unloaded Module: 00007ff98a7c0000 00008000 “psapi.dll”



Registers

RAX=000000007DBBAD50 RCX=000000E3F46FDD0F RDX=000000E3F46FB148 RBX=000000E3F46FAA31
RSP=0000000001C7E8DF RBP=0000000000000013 RSI=000000E3F46FB14C RDI=000000E3F46FDCF3
R8 =01DC28DFED59F781 R9 =0000000000000029 R10=000000000000001A R11=000002598234C310
R12=000002598234C310 R13=000000E3F46FCA00 R14=000000E3F46FCA11 R15=0000025982348510
RIP=0000025982348545 CSR=00001FA0 FLG=00010A07
CS =0033 DS =002B ES =002B SS =002B FS =0053 GS =002B

XMM0 =FFFEFDFCFBFAF9F8F7F6F5F4F3F2F1F0 XMM1 =00000000000000000000000000000000
XMM2 =00000000000000000000000000000000 XMM3 =00000000000000000000000000000000
XMM4 =00000000000000000000000000000000 XMM5 =00000000000000000000000000000000
XMM6 =00000000000000000000000000000000 XMM7 =0000000000000000BDFE8F11CFB6AB71
XMM8 =00FF00FF00FF00FF00FF00FF00FF00FF XMM9 =00000000000000000000000000000000
XMM10=00000000000000000000000000000000 XMM11=00000000000000000000000000000000
XMM12=00000000000000000000000000000000 XMM13=00000000000000000000000000000000
XMM14=00000000000000000000000000000000 XMM15=00000000000000000000000000000000
CSR=00001FA0 MSK=0000FFFF


Stack Trace (Manual)

Failed to write thread stack traces

Loaded Modules

Exception.DebugModules:
DBG-MODULE<00000258b8b40000 00003000 “sfc.dll” “sfc.pdb” 0 {987527c0-a59d-b349-3666a2893b0696bb} 1 14688905>
DBG-MODULE<00007ff7327e0000 0616D000 “Wow.exe” “Wow.pdb” 0 {04684afb-c197-4996-b9fcf8da16f1e013} 1 1758221819>
DBG-MODULE<00007ff8ba920000 007C0000 “Wow_loader.dll” “loader.pdb” 0 {7b6158eb-f9c7-9e1e-4c4c44205044422e} 1 1752865058>
DBG-MODULE<00007ff8c0720000 000A2000 “d3d11on12.dll” “d3d11on12.pdb” 0 {35917423-d765-a0fa-8e976f4e2a1c1e15} 1 3692354819>
DBG-MODULE<00007ff8d4c50000 00012000 “xinput1_4.DLL” “XInput1_4.pdb” 0 {d53b8cbb-3bb9-e873-1354b74ff8979d88} 1 909575206>
DBG-MODULE<00007ff8dd120000 00270000 “D3D12Core.dll” “d3d12core.pdb” 0 {28293831-47ea-5426-9c26553b29ac0f85} 1 1545862335>
DBG-MODULE<00007ff8ddf70000 00173000 “sapi.dll” “sapi.pdb” 0 {ddc6d9d2-deac-5fb2-40d59cad689e9fb6} 1 888450712>
DBG-MODULE<00007ff9101d0000 001B7000 “nvppex.dll” “nvppex.pdb” 0 {835a0067-7da8-4556-a1ee25f78725765f} 1 1755270552>
DBG-MODULE<00007ff921720000 00047000 “wdmaud.drv” “wdmaud.pdb” 0 {4bfb9800-8ea8-d647-dd4fa7af14b581e4} 1 329309631>
DBG-MODULE<00007ff9223a0000 0004C000 “medal-hook64.dll” “graphics-hook64.pdb” 0 {37ca0c57-e4f0-4d88-84c6527be1f702ea} 1 1756040643>
DBG-MODULE<00007ff93eac0000 00021000 “MSACM32.dll” “msacm32.pdb” 0 {ab151c15-df3e-ff7d-92fd6c6c38e6be3d} 1 2497348072>
DBG-MODULE<00007ff9402e0000 0000F000 “msacm32.drv” “msacm32.pdb” 0 {ba07ec63-4c80-6cc8-bb8a4eb45e7d350a} 1 2763227619>
DBG-MODULE<00007ff942a70000 0003F000 “libxell.dll” “libxell.pdb” 0 {8ab8bcf1-a5e3-4fe2-83004de7e9f06735} 1 1732025424>
DBG-MODULE<00007ff94e530000 00149000 “textinputframework.dll” “TextInputFramework.pdb” 0 {b58d7446-2d25-c94c-1bac8eadafe567fb} 1 1108136469>
DBG-MODULE<00007ff94fb20000 00117000 “PCPKsp.dll” “PCPKsp.pdb” 0 {ae860919-9798-7252-8daba8a6ff1ae665} 1 2873899447>
DBG-MODULE<00007ff954c10000 00304000 “nvspcap64.dll” “nvspcap64.pdb” 0 {3ad93d7b-5815-4cbd-933b8819892e10b1} 34 1738930205>
DBG-MODULE<00007ff9551c0000 000A2000 “MpOav.dll” “MpOAV.pdb” 0 {7f458952-49f0-1295-8f5dcd338e8e4690} 1 1262518537>
DBG-MODULE<00007ff95a9d0000 0000C000 “midimap.dll” “midimap.pdb” 0 {c7b0877f-e26d-569a-c7627fdc73bdc2e1} 1 4166834399>
DBG-MODULE<00007ff95e980000 00038000 “Clipc.dll” “ClipC.pdb” 0 {26ffc6e7-1882-022a-c0a4e1090a165c4c} 1 4294703417>
DBG-MODULE<00007ff961c70000 0000A000 “sfc_os.DLL” “sfc_os.pdb” 0 {9373f5e3-2f95-771b-926c3cd2537ff269} 1 3768413958>
DBG-MODULE<00007ff961c80000 00042000 “ncryptsslp.dll” “ncryptsslp.pdb” 0 {f1542aa2-3329-8530-113aadb881ca63f4} 1 4015176457>
DBG-MODULE<00007ff962ae0000 0002E000 “D3DSCache.dll” “D3DSCache.pdb” 0 {0a75f513-1338-f6bc-3735b354fba64298} 1 1514596097>
DBG-MODULE<00007ff964f70000 00031000 “winmmbase.dll” “WINMMBASE.pdb” 0 {936c377a-24b0-05c8-51d9174372e8fff0} 1 1144381995>
DBG-MODULE<00007ff965150000 0000C000 “VCRUNTIME140_1.dll” “vcruntime140_1.amd64.pdb” 0 {cd26e992-5eba-b130-1e4802bc51ffc60e} 1 392599414>
DBG-MODULE<00007ff965280000 0008D000 “MSVCP140.dll” “msvcp140.amd64.pdb” 0 {54413c12-039c-446a-94752dbdc675a941} 1 728352552>
DBG-MODULE<00007ff965310000 0001E000 “VCRUNTIME140.dll” “vcruntime140.amd64.pdb” 0 {6e365b5e-b055-4bf6-89c0e4915f72e91c} 1 2016175142>
DBG-MODULE<00007ff9655f0000 001DA000 “inputhost.dll” “InputHost.pdb” 0 {634ed203-2396-48ab-d43a6880299273f1} 1 834450314>
DBG-MODULE<00007ff966950000 00019000 “tbs.dll” “tbs.pdb” 0 {a7bb025b-9d0a-3f08-1b3556bd1a3972d6} 1 853143182>
DBG-MODULE<00007ff968050000 0001D000 “amsi.dll” “Amsi.pdb” 0 {33bdbd53-2952-b9bb-4357d343770bc431} 1 1780951577>
DBG-MODULE<00007ff968090000 00023000 “d3d12.dll” “d3d12.pdb” 0 {c4aa56c8-2abc-6840-05aa0652314bebd5} 1 1969195305>
DBG-MODULE<00007ff968320000 00293000 “COMCTL32.dll” “comctl32.pdb” 0 {9968cf00-af0e-1c92-07eeebfe24745f3d} 1 199925597>
DBG-MODULE<00007ff968fd0000 00363000 “NvMessageBus.dll” “NvMessageBus.pdb” 0 {60c56cdf-c810-47f2-8edb4522166b93ed} 2 1736778134>
DBG-MODULE<00007ff9694a0000 000C2000 “mscms.dll” “mscms.pdb” 0 {01b50fcc-c50f-991d-5a8671bd6c38d43e} 1 685167969>
DBG-MODULE<00007ff969810000 000F0000 “fastprox.dll” “fastprox.pdb” 0 {e3010d91-8574-4fdc-cdc2148a6d8431cb} 1 214479534>
DBG-MODULE<00007ff9711a0000 00015000 “wbemsvc.dll” “wbemsvc.pdb” 0 {b931a98a-2ba6-9e36-a8c31fd1d04d74fa} 1 2423664634>
DBG-MODULE<00007ff9711c0000 00012000 “wbemprox.dll” “wbemprox.pdb” 0 {b442af1d-2c3e-c577-a7a71cebcec5b286} 1 1504955041>
DBG-MODULE<00007ff971240000 0007A000 “wbemcomn.dll” “wbemcomn.pdb” 0 {3832ad55-5712-4bcc-a8895be909fb8c9d} 1 598598288>
DBG-MODULE<00007ff9714b0000 00585000 “nvapi64.dll” “nvapi64.pdb” 0 {6ee4d49b-dc82-4317-9098a55c396616cf} 1 1755270549>
DBG-MODULE<00007ff973860000 001BB000 “AUDIOSES.DLL” “audioses.pdb” 0 {70ac96ce-a55e-99f5-cadca60332c709a4} 1 1300163133>
DBG-MODULE<00007ff973d80000 05834000 “nvwgf2umx.dll” “nvwgf2umx.pdb” 0 {fb9e4d77-f161-4756-999c49bfeac2a397} 1 1755270980>
DBG-MODULE<00007ff97a330000 00239000 “twinapi.appcore.dll” “twinapi.appcore.pdb” 0 {4792fcad-2811-d58d-668dcd86126ca117} 1 3022422777>
DBG-MODULE<00007ff97a750000 00035000 “WINMM.dll” “winmm.pdb” 0 {aa86ad66-4352-281f-5f7915b936620063} 1 3177594690>
DBG-MODULE<00007ff97a790000 000DE000 “NvMemMapStoragex.dll” “NvMemMapStoragex.pdb” 0 {26d8fa8b-89d4-4ae1-b6942e513b68f7d0} 1 1755270492>
DBG-MODULE<00007ff97b4a0000 03D93000 “nvgpucomp64.dll” “nvgpucomp64.pdb” 0 {31d9047d-e5df-4eea-8ed9a75a55d61e3a} 1 1755271248>
DBG-MODULE<00007ff97f240000 00086000 “fwpuclnt.dll” “fwpuclnt.pdb” 0 {2f0d2258-9995-9eca-b80076bb3d476b99} 1 2035428429>
DBG-MODULE<00007ff97f9d0000 00175000 “drvstore.dll” “drvstore.pdb” 0 {171b9bae-561d-8217-25039b7f10c65edd} 1 94604284>
DBG-MODULE<00007ff97fb70000 0003B000 “cryptnet.dll” “cryptnet.pdb” 0 {ea7449a7-0538-99ca-20b8a5c709437cba} 1 1579831675>
DBG-MODULE<00007ff97fc80000 00023000 “dhcpcsvc.DLL” “dhcpcsvc.pdb” 0 {a9bbc8d6-9ac7-74df-cc44b0c799c32fb3} 1 1426974424>
DBG-MODULE<00007ff97fcb0000 000C4000 “nvldumdx.dll” “nvldumdx.pdb” 0 {a69c6609-d0e8-4b3a-bc9b32225af9703a} 1 1755270545>
DBG-MODULE<00007ff97fe40000 0011F000 “WINHTTP.dll” “winhttp.pdb” 0 {3f4bc95a-227d-bdb0-26b2638bd3eec72b} 1 2037377925>
DBG-MODULE<00007ff980130000 0001E000 “dhcpcsvc6.DLL” “dhcpcsvc6.pdb” 0 {cde6351f-ef0a-fa24-896b9caf41d674cd} 1 3380661946>
DBG-MODULE<00007ff980180000 0000B000 “rasadhlp.dll” “rasadhlp.pdb” 0 {e05fe22a-f571-8b32-6b21e7f4397802e3} 1 513791454>
DBG-MODULE<00007ff980190000 0000B000 “VERSION.dll” “version.pdb” 0 {440dd63b-e2b0-21f8-0fd0c78ef0aecef2} 1 2275202464>
DBG-MODULE<00007ff980520000 002E3000 “CoreUIComponents.dll” “CoreUIComponents.pdb” 0 {a7580172-832e-f62d-bf6e9909fa194e1c} 1 1063761691>
DBG-MODULE<00007ff980f50000 00099000 “MMDevApi.dll” “MMDevAPI.pdb” 0 {015a0a46-c3e2-4ca8-2ae5e22e9b1684c1} 1 2444189902>
DBG-MODULE<00007ff9816b0000 00060000 “directxdatabasehelper.dll” “directxdatabasehelper.pdb” 0 {01022b17-45a7-bc06-6ba29cfccc3f7ad9} 1 3404396123>
DBG-MODULE<00007ff982ed0000 00049000 “icm32.dll” “icm32.pdb” 0 {4f06a64b-4bf3-12e2-e7cef0bd5159dd23} 1 1697493684>
DBG-MODULE<00007ff983490000 00019000 “Microsoft.Internal.WarpPal.dll” “Microsoft.Internal.WarpPal.pdb” 0 {68891607-9ce4-83f1-12b1649b88eed5f8} 1 2132685858>
DBG-MODULE<00007ff983fe0000 00260000 “d3d11.dll” “d3d11.pdb” 0 {a30f5011-16d5-686b-254af7d413183264} 1 1984572878>
DBG-MODULE<00007ff984270000 00223000 “dcomp.dll” “dcomp.pdb” 0 {eb961055-83e1-16d2-bfa07e41c7f45671} 1 1876115810>
DBG-MODULE<00007ff984900000 000A8000 “uxtheme.dll” “uxtheme.pdb” 0 {ca2f2c5d-bd5a-8721-81b8c45b755d5384} 1 543583677>
DBG-MODULE<00007ff9849c0000 00125000 “CoreMessaging.dll” “CoreMessaging.pdb” 0 {246741be-e28c-4947-5f012ca69b6265f1} 1 3802617839>
DBG-MODULE<00007ff984d50000 0000D000 “secur32.dll” “secur32.pdb” 0 {6ad39e01-a0de-66c7-05c1a08cd62ed8bd} 1 632019051>
DBG-MODULE<00007ff984fe0000 00044000 “dxcore.dll” “DXCore.pdb” 0 {72aaba4e-83dd-af4a-0648f2cda5f7e793} 1 1414916739>
DBG-MODULE<00007ff985030000 0013A000 “dxgi.dll” “dxgi.pdb” 0 {9f38bfaa-01b1-df2b-26b5924d5cb4a724} 1 1782840535>
DBG-MODULE<00007ff9851b0000 0002B000 “dwmapi.dll” “dwmapi.pdb” 0 {05c9e9dd-e467-3b33-509602cee3161e99} 1 3772271341>
DBG-MODULE<00007ff985520000 00014000 “resourcepolicyclient.dll” “ResourcePolicyClient.pdb” 0 {a4ab3bbf-ca95-b019-9eb10c8892214f8d} 1 2069163340>
DBG-MODULE<00007ff985830000 00859000 “windows.storage.dll” “Windows.Storage.pdb” 0 {40a363c2-59d1-1ea1-4945b52afdb7791f} 1 83910174>
DBG-MODULE<00007ff986390000 00034000 “IPHLPAPI.DLL” “iphlpapi.pdb” 0 {22e5c226-36de-ab3b-94a5306827b2b775} 1 3407276389>
DBG-MODULE<00007ff986420000 00126000 “DNSAPI.dll” “dnsapi.pdb” 0 {2f9be716-8722-abb3-3bf844b88bb99fb6} 1 1885141160>
DBG-MODULE<00007ff9867d0000 000C3000 “schannel.DLL” “schannel.pdb” 0 {13ac96dc-67cd-a261-65f99faba190794f} 1 2180099059>
DBG-MODULE<00007ff986900000 0003B000 “rsaenh.dll” “rsaenh.pdb” 0 {3f5e5eb1-07a6-9e61-13b983a4feb7f217} 1 935069446>
DBG-MODULE<00007ff9869a0000 0001B000 “kernel.appcore.dll” “Kernel.Appcore.pdb” 0 {9ccad222-3512-561c-2707ecd34b80868f} 1 2547479300>
DBG-MODULE<00007ff986ad0000 00036000 “ntmarta.dll” “ntmarta.pdb” 0 {ee4997aa-a2ca-ec48-0b47c46d630c4362} 1 2803059627>
DBG-MODULE<00007ff986c50000 00049000 “SSPICLI.DLL” “sspicli.pdb” 0 {08b02cf6-a60f-f3a5-3691ac97f7d63edf} 1 2864141700>
DBG-MODULE<00007ff986f50000 0006B000 “mswsock.dll” “mswsock.pdb” 0 {9596597d-67bc-b8f6-e1218374188bdd59} 1 1975298115>
DBG-MODULE<00007ff986ff0000 0002B000 “USERENV.dll” “userenv.pdb” 0 {f0e28d99-45d5-6333-3407ecb4580e8d60} 1 4021294584>
DBG-MODULE<00007ff9871f0000 0001B000 “CRYPTSP.dll” “cryptsp.pdb” 0 {4f910f3b-7f8b-aa80-0349ff511e1d1b85} 1 1902435942>
DBG-MODULE<00007ff987210000 0000C000 “CRYPTBASE.dll” “cryptbase.pdb” 0 {4809b296-49b4-0f6d-d186ed5dcb4b852b} 1 2412851115>
DBG-MODULE<00007ff987320000 00064000 “wldp.dll” “wldp.pdb” 0 {2f3a2317-e31b-2a71-7c30eac76df83d48} 1 158438574>
DBG-MODULE<00007ff987390000 00013000 “MSASN1.dll” “msasn1.pdb” 0 {56f0d316-8c34-a95b-46f41252a62c91df} 1 1416477123>
DBG-MODULE<00007ff987430000 0003F000 “NTASN1.dll” “ntasn1.pdb” 0 {5858845a-c890-e5f0-cb04f2303dd78b3e} 1 2667946327>
DBG-MODULE<00007ff9874a0000 00030000 “ncrypt.dll” “ncrypt.pdb” 0 {3ee90430-849f-af08-a5bd0592a235a3fd} 1 3644442520>
DBG-MODULE<00007ff9874e0000 00014000 “UMPDC.dll” “UMPDC.pdb” 0 {25de3e85-0df1-01e4-94d38478f7c3779d} 1 212057710>
DBG-MODULE<00007ff987600000 0005E000 “powrprof.dll” “powrprof.pdb” 0 {4c3ca276-1b95-af4f-1653318f5e717999} 1 2858637235>
DBG-MODULE<00007ff987870000 00057000 “cfgmgr32.DLL” “cfgmgr32.pdb” 0 {2bb11c3d-7ad4-a3c2-1d40681022b621c2} 1 836129831>
DBG-MODULE<00007ff9878d0000 0002D000 “devobj.dll” “devobj.pdb” 0 {43010b9b-976d-c9b2-3f42a402d8526f78} 1 1969654873>
DBG-MODULE<00007ff987920000 0000A000 “DPAPI.dll” “dpapi.pdb” 0 {a8e0b91b-9d79-c709-3af82f37e877aa92} 1 2473566603>
DBG-MODULE<00007ff987930000 000DD000 “ServicingCommon.dll” “ServicingCommon.pdb” 0 {1b3e158b-c9e5-1145-cedd3b926b74dd4c} 1 3057424244>
DBG-MODULE<00007ff987ae0000 00026000 “bcrypt.dll” “bcrypt.pdb” 0 {d6c45ec7-eb8b-876f-d5941e979b1e14d6} 1 3065733166>
DBG-MODULE<00007ff987b10000 00029000 “profapi.dll” “profapi.pdb” 0 {09704d14-1963-e4d7-21e0a2d96b8269a5} 1 2107422311>
DBG-MODULE<00007ff987bf0000 0012D000 “gdi32full.dll” “gdi32full.pdb” 0 {1cb17841-c2ec-c178-6166b4f466b5299b} 1 1876973872>
DBG-MODULE<00007ff987de0000 003F3000 “KERNELBASE.dll” “kernelbase.pdb” 0 {7f3cd2a8-bd92-75ed-7056780d62154f2c} 1 177944830>
DBG-MODULE<00007ff9881e0000 0014B000 “ucrtbase.dll” “ucrtbase.pdb” 0 {b4499d96-bdb5-1ee1-d9334c5a5b045a91} 1 3578273335>
DBG-MODULE<00007ff988330000 0016C000 “wintypes.dll” “WinTypes.pdb” 0 {10e08d17-2fee-4541-ae384d730c48b88f} 1 2497817283>
DBG-MODULE<00007ff9884a0000 0007E000 “WINTRUST.dll” “wintrust.pdb” 0 {019d4faa-1dc7-ceab-0c59f3b8185ec8de} 1 1841331322>
DBG-MODULE<00007ff988530000 00177000 “CRYPT32.dll” “crypt32.pdb” 0 {96e9c018-abc7-b87f-ea243a121c3a12ec} 1 2566642874>
DBG-MODULE<00007ff9886b0000 00099000 “bcryptPrimitives.dll” “bcryptprimitives.pdb” 0 {50be81c3-6126-625f-1b1805b7456d5de2} 1 3582665716>
DBG-MODULE<00007ff988750000 00027000 “win32u.dll” “win32u.pdb” 0 {fc31fccd-0b72-1ea5-76a6604accdabf63} 1 26232205>
DBG-MODULE<00007ff988780000 000A3000 “msvcp_win.dll” “msvcp_win.pdb” 0 {b472fba5-8a32-98c5-8848d2eaecfe6b45} 1 1374014297>
DBG-MODULE<00007ff9888c0000 0002F000 “IMM32.dll” “imm32.pdb” 0 {28529ae6-9e04-a3e5-bda7b322c7f2560c} 1 2763417762>
DBG-MODULE<00007ff988900000 001C4000 “USER32.dll” “user32.pdb” 0 {0a1b5cf3-b987-7f17-d2edb494474c75ec} 1 3331151859>
DBG-MODULE<00007ff988ad0000 00487000 “SETUPAPI.dll” “setupapi.pdb” 0 {1a196a5d-c914-54bc-8fe398bc48f758a5} 1 226020114>
DBG-MODULE<00007ff988f60000 0074D000 “SHELL32.dll” “shell32.pdb” 0 {98a02b79-9d28-f12b-9f91a7a605c925a4} 1 3127086255>
DBG-MODULE<00007ff9896b0000 00158000 “msctf.dll” “msctf.pdb” 0 {e148516e-0788-0c3c-be618eb0091f2e22} 1 155998747>
DBG-MODULE<00007ff989810000 00062000 “shlwapi.dll” “shlwapi.pdb” 0 {2df52f4e-e1a3-8882-450d586e97b37273} 1 4162087576>
DBG-MODULE<00007ff989880000 000D7000 “OLEAUT32.dll” “oleaut32.pdb” 0 {f0002e56-7fde-91ce-e5a313872433fc04} 1 1533373544>
DBG-MODULE<00007ff9899c0000 00020000 “imagehlp.dll” “imagehlp.pdb” 0 {86e106e3-755a-abc5-008bf69644e7efcf} 1 2156568970>
DBG-MODULE<00007ff9899f0000 000A9000 “msvcrt.dll” “msvcrt.pdb” 0 {c8761c47-b8d4-431f-619917b3717b16b1} 1 159756539>
DBG-MODULE<00007ff989d00000 0002B000 “GDI32.dll” “gdi32.pdb” 0 {c38a80f7-f089-a29c-b155bc8129ac3193} 1 2785614686>
DBG-MODULE<00007ff989d30000 00118000 “RPCRT4.dll” “rpcrt4.pdb” 0 {41ee2a46-72c7-5d9c-5a258c8b828c8368} 1 2270715780>
DBG-MODULE<00007ff989e50000 000B4000 “ADVAPI32.dll” “advapi32.pdb” 0 {8115fb75-2725-1e17-ce6b378f44cfe26f} 1 2638054253>
DBG-MODULE<00007ff989f10000 000C9000 “KERNEL32.DLL” “kernel32.pdb” 0 {fd47ec7b-00d6-1787-d0cd6d4ec3590c51} 1 160271359>
DBG-MODULE<00007ff989fe0000 000A6000 “sechost.dll” “sechost.pdb” 0 {ff1b10e1-66da-aa3e-b109753e2418a673} 1 2166290279>
DBG-MODULE<00007ff98a190000 0037B000 “combase.dll” “combase.pdb” 0 {9a8c5084-ceea-5fab-3ffc5dcec2baf724} 1 740080917>
DBG-MODULE<00007ff98a510000 000B1000 “clbcatq.dll” “CLBCatQ.pdb” 0 {87c252e8-b2f4-6a7f-052531e680942105} 1 4271766768>
DBG-MODULE<00007ff98a620000 00198000 “ole32.dll” “ole32.pdb” 0 {87965c20-fd2c-c9c8-8230db9b7f28ca8d} 1 4289846886>
DBG-MODULE<00007ff98a860000 0000A000 “NSI.dll” “nsi.pdb” 0 {5e1153c8-68b1-fd9a-66a53a1cdec86450} 1 2582648024>
DBG-MODULE<00007ff98a870000 000F0000 “SHCORE.dll” “shcore.pdb” 0 {5a2ea980-af82-68da-99477d5a8b0e52e6} 1 4225820209>
DBG-MODULE<00007ff98a970000 00074000 “WS2_32.dll” “ws2_32.pdb” 0 {f35b2afe-35ef-d0fe-f573db1d28be5b10} 1 1739171821>
DBG-MODULE<00007ff98aa60000 00269000 “ntdll.dll” “ntdll.pdb” 0 {21eb609f-5cd4-2f73-8b9ad508893634bd} 1 244743817>
<:Exception.DebugModules>


System Info

GenuineIntel
ASUSTeK COMPUTER INC.
ROG STRIX Z790-A GAMING WIFI II
Rev 1.xx
18
1
11/30/2024
American Megatrends Inc.
1801


Start by disabling or uninstalling overlays, medal tv is one of the dll listed in the crash report, but discord and the Nvidia experience overlay are mentioned.

https://us.support.blizzard.com/en/help/article/31366

Asus may have an updated bios also.

2 Likes

Thanks! Will give this a go and see how I get on.

Odd how my wife doesn’t experience any crashes and we are on similar systems, both 14th gen Intel, however I’m i9 and she has i7