can anyone help me i cant seem to install WoW after the Plunderstorm update. I had it installed the week before but it broke after the patch was live i have tried all the steps that blizzard support recommended to me still nothing
These are what Blizzard gave me:
- Restart Your computer and Router/Modem: Sometimes, a simple restart of your networking equipment can resolve connection issues.
- Check Firewall/Antivirus Settings: Make sure that your firewall or antivirus software isn’t blocking Blizzard’s games or services. You may need to add exceptions for Blizzard’s executables or ports.
- Disable Background Applications: Close unnecessary background applications, as they might interfere with Battle.net Games. Check for any resource-intensive programs running in the background and close them before launching the game.
- Flush your DNS cache and reset your network configuration. You can do this by opening the Command Prompt (on Windows) or Terminal (on macOS)
- Reinstall the Battle.net App: Uninstall the app, restart your computer, and reinstall the app. Corrupted installation files can lead to various issues, and a fresh installation might resolve the problem.
- Wired Connection: If you’re using a wireless connection, try switching to a wired connection by connecting your computer or console directly to your router using an Ethernet cable. This can help rule out potential wireless interference issues.