Help. How can I

Support Technical Support
1

….check to see if my horrendous latency issues are JUST WoW related or my system ingeneral?
2 weeks , upwards to 3900 latency , home and world. What does it tell me if some of the problem is World related? Are there issues on WoW side of things as well?

The game has become unplayable. I lag to a stand still and finally after 10+ seconds, the graphics go crazy fast and catch up.

2

Well, if it’s connection related you can catch it with a WinMTR. If it’s hardware related, meaning input delay, sometimes that can be seen via a Dxdiag. Let’s start with the connection test.

WinMTR instructions (click to expand/collapse)

Follow the support documentation for WinMTR. Use an IP from the table provided on that page that matches your region. Run the test until you encounter the issue again, or for at least 10 minutes.

Share your results in a reply:

  1. Click the “Copy Text to clipboard” button after you’ve finished the test per the instructions.
  2. Paste the text in a reply, then highlight the pasted text and click </> on the post editor.
  3. Break any links by adding a space before .com, .net, etc.