I’ve been a semi-frequent poster on this topic for weeks, and I’ve been watching every relevant thread, and I commiserate so much with everyone. I’ve been stewing on this “update” for quite a while.
I’ve always been a video game nerd. Blizzard, I’m the kind of customer you should be trying to keep. My husband and I buy 3 of every collector’s edition (2 to use, 1 to keep unopened as a collectors item). We continue to pay our yearly subscriptions, even when life gets hectic and we can’t play. We basically skipped 80% of dragon flight because of real life commitments, but never canceled our subs. We buy everything from the in game shop, the $600 statues, the books, the stuffed animals, etc. I’ve spent an embarrassing amount of time playing playing dozens of different characters, farming mounts/pets/toys/mogs, chasing achievements & camping rares. (We all know how much the shareholders love those play time metrics!) I’ve passed on playing other games that look really fun, because I chose to give my limited leisure time to WoW.
There’ve been some stuff we didn’t like, but we stuck with you because we don’t hold it against you to try new things.
But this is such a giant slap in the face to not only me & players like me, but EVERY. SINGLE. PLAYER.
Everyone needs to know that this is a precedent. I’ve said it before, but it bears repeating: We all understand mistakes happen. But this is not an ‘honest’ mistake. I don’t know if its negligence, incompetence, budget cuts, staff cuts, or whatever, but this is NOT an understandable boo boo. I’ll admit this is not my area of expertise, but I can’t imagine something like this happening without cut corners or sloppy work. I wouldn’t trust anything in the game now, as this shows our data isn’t safe.
I know I don’t “own” anything in the game, and TOS blah blah blah, but we all have the reasonable understanding that when we put stuff in designated storage it will be there until we remove it or the game shuts down.
First, we get gut punched by the fact this data loss happened in the first place, then we get a slap in the face by essentially being ignored, and finally we get kicked in the teeth with this pathetic response (no disrespect to the specific blue poster, I know they’re just the messenger).
So now what? I wasn’t impacted nearly as badly as some other people. My guild bank had mostly crafting mats that are still obtainable, and I “only” lost about 50-60%. But I’m disgusted on behalf of people who lost things like mounts, unobtainable stuff, etc. I will probably continue to log into my main on raid nights with the guild, because that is still fun for us, but I’ve got a REALLY bad taste in my mouth. But no more ‘loyalty.’ My play time is going to plummet, I’m not going to bother with alts, or hunting all the things I used to because the trust is gone. I’m not getting anything extra from the shop or real life merch. I’m going to give other games a try now.
I know that won’t be more than a drop in the bucket, but it makes me feel better at least getting it all out. I encourage my fellow players to do the same.
