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I don’t play Fallout, so I don’t know how they handle player data, but please tell me that these saves are clientside…
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I got one Hanzo Sword back from one of my vaults that I didn’t notice anything in particular missing from, so … it’s possible that in the case of that vault, I got everything back!
However, my reagents vault was about 25% wiped out and I got back, well, maybe 3% of it.
So I guess I’m Maybe-yes/definitely-no.
I have a lot of valuable BoEs and pets in other vaults, and they are either unaffected or not obviously affected, which is good, because they add up to a realistic 100-200M+ of stuff to sell one of these days.
I am saddened and upset about what’s happened to other folks who have taken huge hits to their inventories.
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AHHH got it. Yeah, they didn’t like one post I made, though it seems quite a few of the readers did (on the original Bug Reports forums).
Thank you for posting that.
Funny that they judge US on trustworthiness, huh, considering all that we are discussing here? 
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It wasn’t simply an incomplete restoration, it was a lack of restoration to anything of actual value in the multiple bank tabs. The fact that in the game’s lifespan there’s never been instability in the bank system and now there is, it’s really concerning for the future of the game.
Kaivax closing the thread about this with no remark either is really unfortunate.
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That was really poor “customer facing” wording. I feel for @Linxy who is out here in the cold just doing the thing with, apparently, no other support in the entire US.
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If I accidentally delete a folder on my computer, then that is on me. It’s on me to recover what I can, and bear with the loss of the rest.
What happened here is that the bug deleted a significant chunk of data on their servers. Not a folder on my computer.
Blizz failed their customers:
- By not testing the code beforehand.
- By not backing up the data before a major change.
- By not restoring the data once the problem was identified.
- By not communicating in a timely manner.
- By not setting things up to restore the data.
This had gone from a loss of data to a loss of trust.
If when I click on my avatar’s portrait, I can see what posts I liked years ago, then surely they can figure out the contents of the guild banks on the day before the Great Guild Bank Robbery.
The business case for robust backups (daily, weekly, monthly, annually, off-site, near-line, and including snapshots) is well established.
This whole thing is very discouraging and disheartening. Every time I put something in my warbank I wonder if it will still be there tomorrow.
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Guild, Central Brewery Command, on realm Magtheridon.
7-tabs all gone. I have not yet come to terms that I am getting nothing back. Why is Blizzard treating me this way after being a 19 year subscriber? I don’t believe they can’t send the items back, I believe they just don’t want to.
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Prove every single item you had.
Seriously. They can’t give back things you said you owned that Blizzard can’t confirm.
No matter how mad you get they aren’t going to give you big ticket rare items without solid evidence their error lost it.
You don’t have anyway to prove it. They don’t have a way to verify what was lost in some cases.
It’s a game. These are ones and zeroes displayed on a screen.
Pull your hair out, unsubscribe, do whatever you want.
I don’t personally know anyone affected by this. My guild wasn’t. My friends and acquaintances didn’t have it happen to them.
Read the TOS. They legally owe you nothing. Not a single thing. Your forum post just makes you look like an angry entitled child, furious because you lost X that has been sitting in a bank for 10+ years.
TL;DR
Stop putting so much value on items that don’t exist.
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They’ve literally admitted this happened and there are thousands upon thousands of posts on this topic, you troll.
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How is it that I have photographs backed up from my digital camera I took twenty years ago but a billion dollar company can’t restore bank items in arguably the largest, most successful online game in history?
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Not even CLOSE to the same thing.
You don’t pay a monthly fee for Fallout 4, trusting that they’re keeping your stuff safe. (not that it makes what happened with that game a good thing, that’s crappy too, but totally different)
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Ah, yes, I totally forgot that in real life, the letter of the law is the correct path to take 100% of the time. Silly me. These people have only dumped thousands of dollars in sub fees in this game over the years.
Good will? Nah, not real. We’re all just molecules and atoms following universal law.
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I feel like ‘real life’ has completely seeped into this game. These kinds of things… did you know "National Public Data Breach’ of 3 Billion Americans personal info was stolen… alive/dead for? all of us…just gone! Have you heard anything on this? Did you know?
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Yeah, it’s a single player game, so not even close to the same thing. There’s a mess given steam will upload backups, and if that backup is broken, that could be bad.
But again, not even close to the same thing, you don’t pay a monthly fee for Fallout 4, trusting that your hard earned stuff (that they push the whole collection thing too) is safe.
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I’m aware…
Read the TOS.
You can’t prove what you had. If blizzard can’t verify it on their side you aren’t getting it. The items they could verify, they returned. They aren’t going to give you items because you say you had them in your guild bank.
I’m not trolling. I’m sure you lost a lot of sentimental items. Making emotional forum posts is never going to bring them back. The TOS says they owe you nothing. Bad things happen in software sometimes that can’t be rolled back.
So the people who lost things that can’t be recovered should move on. Either forget and forgive or unsubscribe and find a new game. Nothing you do, say, or demand is going to bring it back.
These are virtual items. Getting this emotionally upset about them is not a good look. It won’t get your items back and makes you appear immature.
I’m legit sorry it happened to you. I wish it wouldn’t have. But I’m ready for them to start locking people from posting in the forums who make posts demanding compensation for a stupid software error.
Blizzard can’t prevent all of these bugs and you can’t prove what items you lost. If they can’t recover the data you Will Not get those items back.
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So someone comes into your home and steals a bunch of your stuff… you gonna react the same? This is the same. It is. I can’t believe you can even ‘guilt trip’ players with this. That is what you are doing. This is a big deal. It is a very big deal.
Just because players agreed to some ‘TOS’ does not mean Bilss is not liable… if millions of people really decided to just stop playing because of their ‘so what, we don’t care’ behavior. Well that would matter wouldn’t it!
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You’re right, its nuts we expect a stable platform, quality assurance, transparency and good service for a game we buy, and a sub we pay for. The gall to be expected to be treated as a valued customer, am I right? Blizzard can never do no wrong, ever.
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So Blizzard needs to send an e-mail every day for the guild leader with the items in the bank so they can keep an offline inventory so WHENEVER this happens, and someone like you asks “prove that you had an item”, then they can provide this information.
The only person who sounds immature here is you. Thanks for bumping my thread.
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Bumping for visibility
that guy is an iPad kid
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