Guild Bank Missing Items Bug -- Aug/Sept 2024

I got two rousing fire. Is there more coming? Because this is as good as nothing.

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Honestly, with the pathetic ā€œrestorationā€ they did, I would be less insulted if the only contents of the email was a middle finger emoji.

Itā€™s like a bank losing a $200 check, and mailing you 1 cent as ā€œcompensationā€.

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This was posted on the EU post : The Great Blizzard Bank Heist: How Blizzard Robbed Me

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The bug forum post has been closed, so I guess we got our non-answer about whether anything else was coming in the mail, or if any official word was coming thereā€¦ever! They have continued with the non-communication. Now, as a group we are pushed to the general forum. Not even supporting each other away from the trolling of the general forum was acceptable.

That post had 38.3k views, 14k likes, 633 users!!!, and 2610 posts! The official resolution was never posted there by Blizz/MSFT. It was copied by users, who still thought this company might have any decency to address us directly in the place we were all told to go and wait.

No one to my knowledge received any mounts, gold, pets, toys, or armor or weapons that were not crafted. Very few received anything other than a couple quest starting items, items that had all charges drained, or a couple partial stacks on mats. No one has received any player notes or other now unobtainable items back.

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None, no one

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Shocked Pikachu face. How to make a bad PR situation even worse.

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at this point i dont think a restoration is possible simply due to the fact that they probably didnt bother to back ANYTHING UP assuming everything would go fine and when it didntā€¦they were left with egg on their face.
cause if they had full isolated back ups we wouldnt be having this issue.

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If theyā€™ve closed the previous thread in bug reports, make sure to archive it for posterity. Archive (dot) ph and, of course, the Internet Archive are good for it. The forums seem to break a little though with both of them, but somethingā€™s better than nothing, I think.

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My primary guild bank is totally empty and I did not receive anything in the mail. Iā€™ve sworn off blizzard. Two of my accounts have lapsed but unfortunately I bought a year sub on the third account and it wonā€™t expire until March. Until then Iā€™ll probably continue playing but wonā€™t be investing a single dollar more into this game. Iā€™m stopping maintenance on the three addons Iā€™m the author of and now looking for a new game to play. Good luck to you all!

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Blizzard is showing a master-class lesson in how to fail your customer.

We need more than the paltry response that was offered.

I still want to know if war banks are going to be restored as well. A prior thread with support on this indicated the items were still associated with my war bankā€¦ so where are they?

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And instead of treating 20 year loyal customers with respect, they threw a blanket over us and made no attempt to make restitution for thir error. We were all ready to be part of this resolution with Blizz/MSFT and get through it. Instead, we were ignored. Every clarifying question asked on that bug forum was ignored. The verbiage of the ā€œresolutionā€ is not based in reality. We believed in this game and company, we were there for the good and the bad. Only to be tossed out like total strangers.

Betrayal sucks worst when itā€™s something you truly cared for.

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I still have a few weeks of sub left. Iā€™ve logged in every night since this announcement (not a thing restored from 7 near full gbank tabs), yet I canā€™t even bring myself to do anything but sit there or fly laps around town. There is just 0 motivation, all the fun has been sucked out by these guys treating us like :poop: and I loved doing dungeons, it would get late and Iā€™d be tired, and still say to myself ā€œ1 more!ā€. Thatā€™s gone now :frowning:

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Oh Iā€™m sure theyā€™re all done with that, and youā€™re out of luck with anything else missing.

Zero faith in this game and company.

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Since the bug report thread was locked, Iā€™m posting some answers here from there that I had wanted to respond to.



It would completely gut me if that happened.  This character Iā€™m posting on is the very first character I created on my one ā€“ and still only ā€“ account back in Nov 2004, and have mained ever since.  That would be, for me, over 621 days lost.  And if my alts were taken into account, the total /played would be just shy of 1K days.

There well and truly would be no coming back from that.
 

My Horde rogue alt ā€“ who was and still is the only one that got any mail ā€“ has not received any more restoration mail beyond what little was sent out on last Friday.
 

Both.  All my personal guild banks are single-faction & single-realm (even when Connected Realms was a thing), while my raiding guild is both-factions & multiple-realms.

Even worse than the feeling of betrayal is the lost time imo

MMOā€™s in theory save your ā€œprogressā€ forever, or at least weā€™ve always expected/trusted them them to - the stuff you EARN is always supposed to be there. That sense of progressionā€¦ of ā€œbuilding upā€ is core to the genre

ā€¦so when a random bug/glitch comes along and just ā€œpoofsā€ away your hard-earned progress/items/goodies/etc itā€™s a real punch in the gut kinda feeling - all the countless hours of finite time put into farming X are suddenly gone and there is a real feeling of disgust where you canā€™t just ā€œget over itā€ especially where 100ā€™s/1000ā€™s of playtime hours are concerned

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Separately, what is this Iā€™ve been hearing about Blizzard planning to convert our bank bags to tabs?  I have everything arranged in a particular manner and if itā€™s anything like when I have to take a screenshot before replacing an old bag with a larger one since it all gets movedā€¦ I donā€™t see this ending well.  Just why, anyway?

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Yeah if they do that, buckle up friends, your crap willbe deleted,amd youā€™ll get a stack of silk cloth and a few goblin gliders as recompense

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Donā€™t forget a lot of the good Devā€™s left during the scandals, moved on to better pastures, were fired, just plain quit, or received their layoff notice. Right now, WoW Devs are the scrapings from the bottom of the barrel. They are going to make massive irreversible mistakes.

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I got 2 holiday pets back from a completely wiped out bank and thatā€™s it.

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Last I saw. I have gotten nothing on my GMs that had personal Guild Vaults. Also nothing on my guild that had been active with members in it for a few expansions. Some of my items were not replaceable. In one of my vaults I had unlearned mounts. I lost so much I dont know the value for gold on it.

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