They need to let their customers back up their own data like they did when they pulled out of China (when Bobby was still around).
6 Likes
Fact is,
stuff goes missing from time to time, but we often don´t notice that. On my personal bank, I keep finding blank spots from time to time, despite it being full before. They remove or lose stuff and that since years, it´s just that we don´t monitor our banks like a hawk to truly notice that.
Some of the stuff that I have lost was from Vanilla, like the book you could find in the barrens, that did start a quest. But also transmog gear, just vanished like some dresses from events.
I figured the quest was removed, or that the transmog item was automatically added, but who knows if that truly happened. Having hundreds if not thousands of items stored, you easily lose track of what is there.
Achievements go missing since years too, it was also noted by other users that with the TWW patch, their progress in reputations or achievements was lost / reset.
I do believe they are not playing with open cards here, either they just delete things without telling us, or their data center is leaking. The sad truth is, most if not all personal from back in the days left and now that MS laid off another big amount of workers, those left may have no idea what they are supposed to do if an error occurs.
Oh, and the gold stored on my guild bank has also not come backâŚ
6 Likes
Yeah, no, people who play would notice and post about it, and they donât.
2 Likes
The stuff that wasnât deleted, I have been trying to off load by selling it on the AH.
I figure maybe I can then buy tokens with my gold and use them for bnet balance and then pay for stuff on D4 with wow gold.
I am feeling so done with wow in looking at how much I lost and I start to think âI was an idiot for keeping so much stuffâŚâ like I also think I am an idiot because I had so many private guild banks for keeping stuff on different servers.
How can I trust my gold balance to not disappear one day during an update? Their staff has shown they are absolutely not top tier talent. Top tier talent doesnât make mistakes of this level.
4 Likes
This isnât true. Iâve run an active guild since 2007, currently with nearly 70 different accounts in it, over 600 characters. We didnât lose everything, but we lost a substantial amount - primarily battle pets, transmog gear and flasks/potions that are useful across expansions. Luckily Iâd done a pre-new expansion clearout not long before this bug hit, otherwise weâd have lost a heck of a lot more.
Weâve so far had NOTHING back.
However, I think what weâve got to remember here is that this all ONLY affected guilds. Blizzard has shown consistently over many years now that they do not care about guilds at all. I get the feeling that Blizzard donât really understand how we use them, and why.
I donât know what happened ⌠because years and years ago, they did seem to care. Perhaps the people who were guild enthusiasts left Blizzard, or they just decided to focus on making the game more solo-friendly.
But now ⌠nothing. There have been so many bugs related to guilds, things that they âfixedâ or introduced that made things worse, things that really are not âfit for purposeâ that, despite reports, requests and the occasional long-term begging, have been ignored.
This whole farce just confirms this in a massive âin your faceâ manner.
I predict that now theyâve dropped this bombshell - that will be it. There will be no additional meaningful communication from them. There will be no compensation or additional attempts at returning the actual items that went missing (as opposed to some random rubbish they had in the back of the cupboard). Their responses, if they make any, will be along the lines of âsorry, thatâs all we can (will) doâ.
Any threads about it will be ignored, like several about other guild issues that have been going on for years with no input or acknowledgement.
Anyone using guilds currently and in the future are doing so despite Blizzard, not because of them.
Prove me wrong, Blizzard, I dare you.
23 Likes
I had a bunch of items in 4 different tabs (total) in my 4 bank guilds mysteriously reappear, over a week before false ârestorationâ. It was nowhere near everything, but there were items that were not there one day that poofed back into existence the next. I didnât have anything valuable in my guild banks. Purely by coincidence, when I came back for Dragonflight, I saw how little space there was for things like old crafting mats, and I sold off all the valuable stuff. Dragon scales that canât be obtained any more, things like that.
All I had in my guild banks at the time of the issue was profession agnostic Dragonflight crafting materials, and just miscellaneous odds and ends here and there.
1 Like
Their job IS the video game. They messed it up, cost paying customers. That is indeed worthy of losing ones job. That sayingâŚâthey had one jobââŚand they blew it.
7 Likes
Looks like we got what we got. Thatâs it. No Mounts, armor, weapons, toys, pets, gold, player letters. Basically, no items other than partial replacement of bags, quest items, and mats were returnedâŚ
4 Likes
This really makes me feel queasy. I certainly hope this is not true.
5 Likes
No!
4 Likes
This is NOT acceptable. You have backups, you know exactly what was in our guild banks on the day this bug started. Anything less than a COMPLETE restoration is basically you saying you want me to cancel all my accounts!
33 Likes
I canât determine if that person is genuinely that clueless and a huge shill, or just a troll. Poeâs Law.
4 Likes
I removed every drop of gold from my guild bank when I heard there was an issue. I was told - oh gold will be okâŚyea I didnât chance it and Iâm glad I didnât. Everything else (well 99.9999% of it) went poof into the void.
5 Likes
I just logged into all the GMâs of my guilds (and kept notes). I thought I had 18 guilds, turns out I have 21.
Of the 21, hereâs the data.
1 GM had a mail, it was 16 Leyblood, the guild bank is still missing EVERYTHING else. There are logs showing deposits (no withdrawals) yet all I get is 16 Leyblood.
The other 20 guilds, some seem to have magically had some items re-appear, but the majority are still decimated. There are 5 with ZERO items in them still. And again, every single one of them has logs showing deposits with no withdrawals and the items missing.
This wasnât a fix, this is a JOKE.
21 Likes
The fix is to spend more money on sub fees so you can waste even more time and money (time is money so square it) re-grinding everything (assuming itâs still obtainable of course) until this happens again, then repeat it.
Brilliant 10/10 financial decision made by Blizzard. Hands down best decision this company has ever made that is great for the game.
7 Likes
None of the above.
Yaâll keep reporting me for trolling and the messages keep getting reinstated. Why? Because Iâm not trolling, Iâm simply telling yaâll to get upset about stuff that is actually stuff to get upset about and stop mischaracterizing what folks are saying.
Blizzard messed up, but no they didnât do it on purpose, no it makes no sense that âthey donât careâ (since when has it been a successful strategy to piss off your customers to maintain subscribers), and no what Blizzard did was partially to be expected ⌠which is the part yaâll keep thinking Iâm saying to troll when Iâm not.
You, Breel, and others who keep going âBut you are a shillâ for pointing out what is the most likely cause for this and also why and how something like this was to be expected. Not liked, as you in particular keep thinking I have said, but the reality is that what Blizzard did was do what folks wanted 'em to do: make the game cross-faction and open up so we have access to our characters on other realms.
Doing that meant messing with 20+ year old code and made several items that werenât supposed to be able to put together and put them together.
Nowhere in this do I tell people to not get upset or frustrated, but I do tell people to get some perspective because⌠the hell is one supposed to do? Blizzard canât fix something which is impossible to fix, and they canât say âhey, you actually asked us to do this even though neither you or us were prepared for the types of bugs that this caused.â
You want better communication? Then yeah, you gotta accept messages like that. But folks donât, folks instead scream âshill, clueless, troll, etc.â
If you think this was as bad as it was (and yes, this was bad) and you donât want to play ⌠then donât. Iâm not telling you to find it* acceptable but Iâm saying that this is stuff that happens when dealing with old tech. I said in my original response to you this:
Be frustrated, be angry, but⌠if you canât accept that this is stuff that happens when messing with 20+ year old databases that werenât future proofed (as we know Blizzard didnât develop the game to be back in the day, so it is exceedingly logical to assume that systems that werenât ever meant to be accessible together arenât compatible)⌠Your only option is to vote with your wallet and go elsewhere. Calling folks for âshills, clueless, and trollsâ for pointing this out to you just makes it sound like some real damn heavy projection on your part.
Get real. This isnât a 2-man amateur shop, this is a billion-dollar AAA gaming company backed by a massive software conglomerate.
18 Likes
I would rather have 3 months free game time for each of my accounts. Not just one account, but all of them, because all of them are affected.
3 Likes
Solid stone was one of the things I got back along with some ore but none of the bars in that tab were returnedâŚ
3 Likes
You used a lot of words to laughably say âI donât think Blizzard should have to worry about backing up data before making big changes.â
12 Likes