Guild Bank Missing Items Bug -- Aug/Sept 2024

Decided it was time to add my 2 cents. I’ve been watching this thread hoping for some “real” news regarding a resolution or another update from a Blue. To say I am disappointed would be the understatement of the century. Posting my guild info below, I still haven’t had ANY items returned. Our guild bank has 0-5 items in each tab when it was mostly full before the wipe, I removed a couple of mats to craft a potion but otherwise have not moved or added anything.

Guild: Its Just A Flesh Wound
Realm: Drak’Thul

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No worries…
You are upset and have reason to be and I’d venture to say (with the exception of the trolls (whom I’ve blocked in this thread)) we all get it and understand.

It will help for sure.

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Oh I see they moved this out of the high traffic general discussion pin and hid it away in Bug Report.

Classic.

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Stop giving them ideas where to hide us next.

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Well Blizzard, I guess you burying this thread is the only communication I’ll ever get that you are done with the issue. I expected mail, on two guilds, with a few meaningless items or at least acknowledging my 14 years of loyalty.

Shame on you, you use to be better. I have actually spoken to a GM in game in the way back. Wouldn’t a GM that’s actually in game help identify and fix the bugs? In case you’re ignoring it, that auto loot malfunction is still happening, or are you done with that too?

The only things keeping me in this game after being robbed would be the friends I run with, the war bank, and patron crafting orders. I must give you credit, you improved professions. Thanks for that I suppose.

If you want my feed back, do better. Demand doing things the way you did when you were just Blizzard. Know what I mean?

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If you look in the bug forum, its clear that this is the new norm. Entire expansions are completely broken for new characters. There is no ETA for fixes on anything, just a very aggressive release schedule for new features. This is clearly the cash grab before the end.

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As of 11/14 I am still out more than 14 million in mats transmog items pets and materials also this week shows you did not fix the problem as more items have gone missing and lots of my pets have turned into unknown pet containers

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Even some of the “current” TWW content is bugged, with total silence from the devs :yawning_face::zzz:

For example the “weekly quests not resetting” bug is still live and unfixed!

For the past 2 weeks I’ve been dealing with the bug on 3 different characters. Two weeks ago the “blue” weekly quests in Dornogal didn’t reset with the Tuesday reset… the NPCs are still standing there in Dornogal, they just do not have the “blue quest icon” above their head and when you click on/talk to them it’s just generic text

I noticed someone else made a bug thread about it like a month ago and it garnered 400+ replies, but I see no evidence anything is being done and have seen no Blue-posts on it, no patch notes, no hotfix, nothing :snail::snail::snail:

I can tell it’s still a “live” bug since some of my characters literally got hit with the bug about 2 weeks ago and those toons have now missed out on 2 (…going on 3) week’s worth of weeklies

The legacy game code clearly can’t handle this “aggressive” patch-release schedule and it shows with all the random bugs/glitches popping up as of late… they’re either being sloppy workers or they’re legit “struggling” to juggle coding quality/stability with the bean-counter’s “release schedule”

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Warbands are still eating currencies on transfers too. Seems to be more likely if something happens like a disconnection or queue popping right after you click transfer. Either way you lose all the currency you tried to transfer.

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The release schedule is absolutely ridiculous. And unnecessary.

Sure, there are people who gobble up content and need more, but my guess is, they’ll ALWAYS need more. Most of the people I (personally) know are busy adults. They can’t even do everything they want. I enjoyed a much more relaxed schedule. People who used to do more now choose a more narrow playstyle. (For example, playing less alts, giving up a portion of the game to be able to concentrate on one or two things). I wish people would stop LAUDING them for the damn roadmap. I think it IS a big part of the broken mess we have.

They are taxing their systems, their workers. Remember that the rushed schedule is also combined with layoffs - even if they people are replaced, they are getting new people untrained in the system, who not only will need a lot of training, but don’t have the experience and knowledge that you GET FROM WORKING IN AN ENVIRONMENT for awhile - from making and seeing mistakes, from witnessing how issues are solved or working with others to resolve issues. When you get new, cheaper people, sure you get the “fresh perspective” but you might also lose a ton of knowledge. And THAT’S if they even replace (with often younger, less experienced - i.e., cheaper) people. Most likely, those positions won’t be filled, having one person do the job of multiple people, or not having a safety net person anymore (say, QA or some other person to be able to check to make sure things are going OK).

I would like to think that those who have been working in WoW for awhile really would WANT a better quality product, but they have new bosses who only look at graphs, at quarterly earnings. They don’t give a crap about the actual experience, or have any pride in excellence.

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I would rather wait longer for content if it meant things were being fully tested and checked for issues, so that the final product isn’t a buggy, broken mess, and then they have to play whack-a-mole to try and catch all the bugs after they’ve already happened and deleted everyone’s stuff. Cyberpunk 2077 launched way too early, and now it’s still infamous for how badly broken it was, even though the game is in a much better state now. If their new standard is to constantly push undercooked, raw in the middle content, fix the bugs they can and ignore the rest, it doesn’t bode well for the future.

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This is how some people will view you’re lost items. They only had value if they actually sold. Otherwise had you sold them prior to them being stolen by Blizzard in the Great Bank Heist you wouldn’t have lost anything.

It’s hard-to-place value on a digital item as it has no physical characteristic to fall back on. Other than the time you lost gathering all of those items, of which each person values there time differently. Blizzard has deemed it was worth nothing. So, your choices are, vote with your wallet or just keep paying and playing the game.


Again, sorry for people that lost things. We were moved out of General Forums and put into the Bug section. It’s hard to tell who is telling the truth and who is fibbing on how much they actually lost, which is why Blizzard has probably decided to just ignore the problem. Unless you’re a content creator no story will hit the 5 o’clock news.

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This is why so many are still here in this thread. The Blizzard we thought we knew would have said something like this, but the reality is, “When something is broken, pretend nothing is wrong. When something is wrong, keep quiet and hope it all just goes away. And if things aren’t good enough, double down, spit in the customer’s face by telling them to spend more money on your franchise, and keep pretending that you did nothing wrong.”

I haven’t posted here in a while but I do visit the thread at least once a week to see if there are any updates to this situation. Funny that they moved this thread the day of Warcraft Direct… almost like they are trying to hide something when a lot more eyes would be directed to the general forums to discuss player housing hype. :triumph:

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The logs from before this bug occurred literally show every item that was deposited and not removed. The logging stopped with the introduction of the bug that wiped the banks. It is quite easy to see what was wiped/lost.

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This was their response. Even my own logs for my own personal guild bank are weird as it would show me not pulling things out or putting things in for months prior to the bug that wiped out peoples’ assets.

I’ve dealt with this with BioWare where they took 600-700 million platinum from me for a bug I discovered (2016) and repeated then sent in the report to how it was done. Their response was a three-day suspension and the removal of all my money which was 5 years of farming. That money had nothing to do with the bug, but they must have felt no way should a player have that much currency without cheating.

That experience alone soured me so badly I quit playing video games for three years and when I finally did come back to playing, I refuse to farm anymore. Anything and everything are passively made, and I attach no value to anything anymore no matter how important it is to me to get at the time or the perceived price it says on the Auction House.

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I am well aware of the 1 response they offered 5 weeks after we experienced this, and I have not seen or heard from anyone else that logs were messed up prior to the switchover to TWW pre-patch. This bug was introduced with the Pre-patch and stopped the logging at the same point in time that it wiped everything.

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I’ve been fantasizing about a well-done player housing idea for YEARS. My guildies and I would excitedly discuss it often. I always said it should be a purely optional, evergreen, collections/creative game (like transmog) where you can save sets, etc., with collectables coming from all sort of old and new content - raids, dungeons, rep vendors, and many other places, with a big component being crafting and gathering. I thought “wouldn’t it be great to be able to make things for homes using a lot of old-expansion mats?” And everything would be BoE so that we could sell, or share with our friends and guild, and no one would feel like they had to take up any particular profession, and would be such a fun way to use mats we’ve collected over the years!! I imagined getting various tailoring recipes for tapestries and rugs, happily using mageweave and runecloth, or even the special cloths like spellcloth, adding shimmer with spidersilks and pearls, or adding gems, decorating my home or gifting some to my friends.

This was before the Great Bank Heist of course. Now if they did that, I’d be heartbroken.

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Call me a conspiracy nut now but it seems quite interesting now major lose of old world mats though this guild bank bug or glitch then here comes the 20th Anniversary event that has a quest line that involves quite a few old world mats that many players might of had saved up in their guild banks…I know one guild mate that did…and he lost 4 of his 14 private guild banks him and his wife and daughter keep stocked…just speculation now but interesting…

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Hard to say. I have a friend who had 7 full tabs of mostly old stuff and hers was untouched. Meanwhile I had none of the mats for the quest and I lost some (but not a massive amount). I mostly lost some Cata and MOP essences (profession-agnostic materials). What I lost was easily recovered and then some by just levelling an earthen.

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My loss was 7 tabs full of DF crafting mats and components.

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