I think most people who haven’t been hanging out in The Maw for awhile, and haven’t seen any information or video regarding this bug. When we see new people come to this thread (or are dumped here by Blizzard) they very much sound like we did in the beginning, wondering if the restoration is complete, when they will be notified, still wondering why nothing has been done about the tickets they’ve submitted, hoping that they will get their stuff back, etc. They are us (back in August or September or whenever we realized this had happened). Confused and angry but still hopeful, and maybe with some faith left that, Blizzard will eventually “do the right thing.”
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