Otokolezal
Hello Nicholas,
Thanks for reaching Blizzard entertainment. This is Game Master Otokolezal.
Firstly, I would like to thank you for your patience with waiting to hear back from us. We are at a busier season, but rest assured we reply to every ticket we receive!
As I was able to review your inquiry regarding the Grimoire Source: Terestian Illhoof issue, I will be glad to help today.
・。☆⌒*. Let’s begin…☆ﾟ.*･｡ﾟ
Let me assure you that as a part of the Blizzard family, I will be handling your case with the utmost care and will be doing my best to assist you with your request. Let’s see what we can do here.
After taking a look regarding this matter, kindly note that we have received several reports of this issue and can confirm it is not working as intended for some players.
Currently, we do not have a workaround or resolution that can be provided. We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue.
Note: Bugs submitted in-game do not receive a personal response. Instead, they’ll be directed to the teams responsible for addressing them.
We highly recommend to re repot this issue as a bug through this link:
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Also, we would appreciate you leaving your feedback here:
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I know that this isn’t the information you were hoping to get in response, but I want to thank you for your time, patience, and understanding here, I hope that you have a great rest of your day.
If by any chance you would have any other questions, do not hesitate to reach out for the Game Masters Congregation and we will be more than happy to teleport to your rescue, take care out there!
Always glad to help.
Feel free always to contact us if you need any further assistance.
Blizz you champ. Have a great day.
Happy gaming time from GM Otokolezal.
This is unacceptable!!! We farm for these grimoires and they do not even work. The response is LAZY. Restore the item to our mailbox, send 2 of them! let us try to “relearn it again” and keep one in our vault. Dont just say “go report the bug for us” Send me back my grimoire or I unsub! Some of us play for completion content we dont care about dragonflight garbage.