Got suspended by bots/ gold farmers

That would be correct in some instances. Just selling crafting mats for the current going price to an appropriate level character? Unlikely to be a bad trade.

Selling mats for way more than they are worth or a large amount to a low level character? That’s more questionable. Always insist a buyer goes on their main to do a trade. Most people trying to launder gold won’t want to put more risk on their main account.

The AH works the same way. Selling mats for current going rate is fine. Even if bought with dirty gold you can’t control who buys for just normal AH posting.

But selling grey items for an ungodly amount? Even mats for an ungodly amount? Yeah that raises a few eyebrows.

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If you hover over the mail, it shows the contents (that might be an addon at work, though). And if the user doesn’t put in a subject, it automatically fills with the first item included:

https://i.imgur.com/7Lno1pB.png

After spending time here in Customer Support, people who claim are innocent, tend to be actually not innocent, with a couple rare exceptions. But the point still remains. There is just so many changes to the story, something really doesn’t add up. But regardless, this isn’t the place to debate on the action taken, let alone to speculate on what was the cause.

In fact, this isn’t really a place to discuss disciplinary actions. Yes, people do come here saying they were suspended or had their account closed, but this is a player help desk. We help guide in pointing people in the right direction on where to go, how the policies work, etc. All with the help of the Support Forum Agents.

Now, if you were suspended, as I mentioned and linked, you can appeal, but the appeals process is to see if Blizzard has made an error on there end. The appeals process is not a place to discuss what you did wrong, the appeals process is not a place to plead your case either. And since your actions were dealt by the hacks team, the SFA’s aren’t really going to reveal what was found for action to be taken either.

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I don’t believe that is what they were doing. It doesn’t read like that at all to me.

They are clearly stating that this is not information that is generally explained in detail to anyone outside of blizzard.

We understand the frustration but as fellow players all that we are able to do is inform you of the information that we have available to us. Which in all honesty is the information that you have provided and with past posts in these forums that closely relate to your issue.

From our perspective, you may or may not have bought gold, you may or may not have sold something to someone who has given you “dirty” gold.

You can help yourself somewhat by keeping the seller beware mindset in the future. If a deal seems too good to be true. Then it probably is.

If a player is offering to buy something from you for a large amount of gold and they are level 1 or similar. Then that should be a red flag as well.

In today’s age. We, as players must protect our selves. It’s a sad fact of life. But it is a fact.

A blue may eventually stop by and shed what little light that they are able to on your situation. However I strongly advise you to keep your expectations low on what information they will be able to provide you.

I wish you the best of luck going forward.

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I saw it when I tried to retrieve expired mail. I have a screen shot of it, but don’t know how to post pics here

Anyways, thanks for everyone’s input. And it’s fair that people thinks most players who got suspension are guilty. I can’t prove anything. But just from my perspective I really have no idea what got me suspended until I saw that mail in the expired mail system when I tried to retrieve lost mail thinking some mats may have expired

I’ve sold on trade chat and a few times it’s a level 1 buying but it’s always been at or below ah prices. Never bought or sold anything way above or below market value. The closest one might have been buying 20 righteous orbs for 35g each when they were 45 on ah and that was a low level toon as well. I guess I’ll just have to be more careful.

I plan to stop selling as much in game now, it is what it is i guess. I had 167k gold when I got suspended, and the gold remained the same when I logged back on.

Again thanks for everyone’s input, it is a frustration situation and im glad its over and they didn’t wipe out my gold.

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So one thing to remember, actions taking for botting and RMT are usually taken on events that happened weeks or even months in the past, it would be highly unlikely for an action to be taken on a transaction which occurs the day of your suspension.

These types of actions are not taken by GMs, but by the Hacks team and it would be unlikely to see one happen in realtime, so it’s not like they could send you gold, report you and have you kicked that day. It’s why you don’t see bots just disappear when you report them, but you see them go away in waves. While I will not speculate if you are innocent or guilty, there is likely far more to your suspension that the “mail” you say you received, and it likely has nothing to do with your suspension.

Do you actually an email from Blizzard indicating you were suspended for buying gold or are you simply speculating that is the reason?

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The initial email I got after the suspension specifically states it’s buying gold and/or botting. I only use my Mac to play wow so I don’t have any automation application that may be triggering the bot alarm. I use a few addons like most players and I use auctionator to sell and buy on ah.

My daily routine for months has always been doing dungeons, raiding once a week as I have no alt, and crafting/selling mostly on ah until I got the speedstone recipe then I started selling on trade chat as well.

Here’s the exact email:
Recent activity shows that a user on this account acquired gold through illicit means, such as gold buying, botting, or participating in other real-money transactions. As a result of this activity we have suspended this account until 2025/03/26.

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You said crafting/selling mostly on AH. It’s the things OUTSIDE of the AH that you need to look into. Did you give or receive gold for things like raid carries or any other exchanges that are unsupported? (Unsupported meaning not against the rules, but not a type of transaction that Blizzard supports.)

If you end up with dirty gold, even without your knowledge, from an unsupported transaction, that can land you in hot water, since the transaction was unsupported to begin with.

Supported transactions (such as the crafting system or the AH) are generally safe, unless you’re doing something to clearly collaborate with gold sellers (for instance “selling” a linen cloth on the AH for a million gold).

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I’ve traded our raid leaders bank alt 1500g to buy materials for tier 3 armor turn ins. I also provide all world buffs for my raid but that has no gold exchanges. I’ve also traded 1000g to our alchemist to provide consumes for our raid. I have more than enough gold to last me through sod so I decided to supply my raid team the mats they need when they got their tier token. Which never involved any gold, only mats after the first week’s 1500g to our raid leads bank alt. After that I did all the buying on ah for mats and just traded it to people who needs them.

It’s possible I traded a few people who have dirty gold and they were buying my crafted item with dirty gold. I guess I shouldn’t sell anything to a low level now? Or just stick to ah selling?

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Stick to AH and crafting orders, is easiest. And has served me well for many years.

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“Wow. I feel like I’m in the Highlander.” Love the name <3 Good luck out there!

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If you get unexpected gold in the mailbox in the future, it’s best to report it and then reject the mail.
If you do that you won’t generally get in trouble for the mail, as you did your due diligence by reporting it and rejecting the mail.
I know that doesn’t help you this time, but best to be safe. Of course if you’re like me and just open all your mail at once it might be easy to miss mail like that. Maybe you didn’t notice someone mailing you gold weeks/months ago when opening your mailbox messages?

General warning for players: Never accept gold from strangers, no matter how large or little the amount. Sometimes botters/hackers send gold to random players that may not be the intended recipient, and they get in trouble for accepting it because said gold is linked to a stolen account or some illicit activity.

To be straightforward, this seems incredibly hard to believe. While it is obviously possible, it seems odd that you would be suspended for fencing despite neither opening nor even touching the gold you received. And even if it was a case of staff initially suspending your account based solely off of bad gold being detected in your mailbox, I’m not sure why your appeals would all be rejected after several investigations.

This is usually the penalty for people that received illicit gold rather than directly obtained it.

It would be the unsupported transactions that generally get you into trouble if dirty gold is involved. Any trading that does not utilize the intended user interfaces put you at risk.

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I mean it’s possible, cause usually when I wake up I have like 10 items sold from ah and I just keep clicking… also when I’m mass buying I would just keep clicking as well. I don’t have a receive all mail add on so it’s unlikely when I’m buying items as the icon would be different.

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You should be more careful!

I am sure most of us do not think some gold seller randomly send you gold by mistake to get you suspended. They make way too much money selling gold to waste any.

Anyone out there wants gold, Stick with the wow tokens! Only buy and sell from the AH. For the most part the AH will protect you from tainted gold with in limits of course. You will not do well if you sell some vender trash for a very high amount of gold! Blizzard can read between the lines.

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