Your most recent posts seem related to battleground queues, specifically with classic TBC.
You probably are having issues contacting a GM if this is why you want to open a ticket, simply because this might not be an issue a GM can advise on. Queues for battlegrounds depend solely on players joining and your level range.
If you are referring to why a employee (GM) has not answered your posts, GM staff actually do not monitor the forums, only answering in game tickets.
Developers and QA only answer posts if additional information is needed for a particular issue. And mostly not on the weekend, as your last fee posts appear to be in the last day.