Game started freese after Release 8.3

Support Technical Support
1

Since Release 8.3 on live my game application began to freeze often, after which the window begins to spontaneously change its size (window full-screen mode), sometimes without returning to its original state before freezing.

Also, the use of RAM suddenly increased from 2GB (normal RAM use up to 8.2.5) to 4-8.5GB, as a result of which the system goes into black screen mode.

I talked with other players in a few discord channels and some have the same problem, even for people who have a fresh computer “just out of the box”.

UPD: right now i use laptop with 16GB RAM, SSD250GB (windows+WoW), nVidia GeForce 920m, i7 - issue wasn’t reproduce in 8.2.5

This is how the issue looks like https://youtu.be/oSMRZ0-rFiI?t=1302
here i use only few addons (immersion and bagnon)

2

игра на ССД?

3

yes (let’s speak english so other people can join this discussion)

4

kk, warmode is off?

5

any type of WM, also tried turn off all addons and redownload game/reinstall video drivers - same thing, didnt help

6

how many ram do you have?

7

16GB right now (was 8GB on launch 8.3)

8

Rauko, my PC was crashing, changing Direct11 to Direct11 Legacy solved all my problems. I read this fix in another thread last Friday - the change is done in game in 30 sec (advanced setting).

9

gonna try this during next hour, need to get back home from office - i’ll update this post how this finished and mark your answer as a solution if it will help

10

We’re tracking this at this thread below. Please keep an eye on this thread for updates on the issue.