Keep getting an error while playing WoW, “Memory Could not be Read”
For assistance in this forum, you’ll need to provide system diagnostic files for other players to help you. Follow the instructions from the Blizzard support doc here:
https://us.battle.net/support/en/article/12988
After you have the reports:
- Upload each one separately to Pastebin.com.
- Paste the links in your reply.
Note: If you have trouble posting URLs, highlight each link and click </> on the post editor toolbar.
While you wait for assistance, review the Windows Reliability Monitor (Win10) or Reliability History (Win11), which may show you what’s happening in the background to cause any errors.
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I recommend adding the MSInfo since the DxDiag just has a few low memory errors, says you need to update Windows, and that’s about it.
Had to split my Msinfo was to big
[ystem Information report written at: 03/08/24 09:17:00System Name: ANTHONYS - Pastebin.com
inputhost 10.0.22621.2506 2.06 MB (2,162,456 bytes) 11/18/2023 9:22 AM Microsoft - Pastebin.com
Looks like a large portion of the report is still missing. Could you upload the txt file to Google Drive? I see several apps that have caused problems in the past, like Easy Tune and Citrix, but it would be better if I could see the whole report.
In the meantime, you should disable everything you can in your Startup processes to test if it’s one of those apps.
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It wont let me add a google drive link in this thread. Do you know a way to do it?
Highlight the link and click </> on the post editor
System Information report written at: 03/08/24 09:17:00 - Google Docs](https://docs.google.com/document/d/1wtGP7C_6hMa7oALD1jVbyPR5__hBE5mAEymHyf1z0yw/edit)Preformatted text`
it is telling me it cant load the 3d. scan and repaired already. any advice
Clean install your graphics drivers
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I’m having a real problem with the Error 0x0000094 (INT_DIVIDE_BY_ZERO) at 00007ff66700dc2a
Here are both my MSInfo and DxDiag pastebins links. Any help would be greatly appriciated.
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Description
Faulting Application Path: C:\ProgramData\Battle.net\Agent\Agent.8621\Agent.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Agent.exe
Application Version: 2.34.0.8621
Application Timestamp: 65e7743f
Fault Module Name: StackHash_b681
Fault Module Version: 10.0.22621.3085
Fault Module Timestamp: fc3ed07c
Exception Code: c0000374
Exception Offset: PCH_C3_FROM_ntdll+0x00076CAC
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Additional Information 1: b681
Additional Information 2: b681f07e474d452785aa6c347c3a70a1
Additional Information 3: b531
Additional Information 4: b5318d32d4ef89eb59152c3cf68e46d8
Extra information about the problem
Bucket ID: 3a14fd1d86987fcf5c50c28c035f6a93 (2040344537806629523)
Faulting application path: C:\Program Files\WindowsApps\Microsoft.GamingApp
Faulting package-relative application ID: Microsoft.Xbox.WidgetsApp
If you turn off the overlays does the problem persist? I’ll look over the rest of the file in a bit.
Did any troubleshooting take place before this thread? I’m seeing an old GPU driver, which should be first on the list of things to update to resolve a gaming problem.
Driver Date/Size: 1/17/2024 7:00:00 PM, 785152 bytes
I mentioned this:
From the report:
[Startup Programs]
OneDrive “c:\users\antho\appdata\local\microsoft\onedrive\onedrive.exe”
Discord “c:\users\antho\appdata\local\discord\update.exe”
Steam “c:\program files (x86)\steam\steam.exe”
ProtonVPN c:\program files\proton\vpn\protonvpn.launcher.exe
None of the above apps are necessary to run WoW, so disabling them for testing should not cause any issues.
Most of the errors related to WoW are showing the RADAR (Resource Exhaustion Detection and Resolution) code. This code usually shows up when you’re running out of RAM or pagefile space. It’s not usually the cause for a crash, but it could be. And I see over the course of the last few months, the system presented with some Blue Screen codes related to RAM.
hmm is there a way to test the ram?
Sort of. You can run Memtest86+, but sometimes it will miss corrupted sectors.
I ran the windows memory test and it came back good.
Ok, but I mentioned more than the memory issues. Did you perform any steps to address the rest?
it was the graphics card!!