Game keeps crashing whenever i travel to dalaran in the Broken isles my game crashes and says not enough memory it only happens there

Support Technical Support
1 
    OS Name	Microsoft Windows 10 Pro

Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-R8E5326
System Manufacturer Hewlett-Packard
System Model HP Compaq Pro 6300 MT
System Type x64-based PC
System SKU QV983AV
Processor Intel® Core™ i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Hewlett-Packard K01 v02.05, 5/7/2012
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Product 339A
BaseBoard Version Not Available
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = “10.0.18362.387”
User Name DESKTOP-R8E5326\PC
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.9 GB
Available Physical Memory 5.70 GB
Total Virtual Memory 47.9 GB
Available Virtual Memory 39.3 GB
Page File Space 36.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

[Hardware Resources]

[Conflicts/Sharing]

Resource Device
I/O Port 0x00000000-0x0000001F Direct memory access controller
I/O Port 0x00000000-0x0000001F PCI Express Root Complex

I/O Port 0x000003C0-0x000003DF PCI-to-PCI Bridge
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce GTX 1050 Ti

I/O Port 0x00000070-0x00000070 Motherboard resources
I/O Port 0x00000070-0x00000070 System CMOS/real time clock

I/O Port 0x00000065-0x00000065 Motherboard resources
I/O Port 0x00000065-0x00000065 Motherboard resources

I/O Port 0x000004D0-0x000004D1 Motherboard resources
I/O Port 0x000004D0-0x000004D1 Programmable interrupt controller

I/O Port 0x0000E000-0x0000EFFF PCI-to-PCI Bridge
I/O Port 0x0000E000-0x0000EFFF NVIDIA GeForce GTX 1050 Ti

Memory Address 0xF6000000-0xF70FFFFF PCI-to-PCI Bridge
Memory Address 0xF6000000-0xF70FFFFF NVIDIA GeForce GTX 1050 Ti

Memory Address 0xFF000000-0xFFFFFFFF Motherboard resources
Memory Address 0xFF000000-0xFFFFFFFF Legacy device

IRQ 16 Intel® 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
IRQ 16 NVIDIA GeForce GTX 1050 Ti

Memory Address 0xE0000000-0xF1FFFFFF PCI-to-PCI Bridge
Memory Address 0xE0000000-0xF1FFFFFF NVIDIA GeForce GTX 1050 Ti
Memory Address 0xE0000000-0xF1FFFFFF PCI Express Root Complex

Memory Address 0xA0000-0xBFFFF PCI-to-PCI Bridge
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce GTX 1050 Ti
Memory Address 0xA0000-0xBFFFF PCI Express Root Complex

I/O Port 0x000003B0-0x000003BB PCI-to-PCI Bridge
I/O Port 0x000003B0-0x000003BB NVIDIA GeForce GTX 1050 Ti

I/O Port 0x00000080-0x00000080 Motherboard resources
I/O Port 0x00000080-0x00000080 Motherboard resources

Memory Address 0xFED40000-0xFED44FFF System board
Memory Address 0xFED40000-0xFED44FFF Trusted Platform Module 1.2

I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources
I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources

2

Here’s a link to some troubleshooting steps to try:

Hopefully this will get moved over to Tech Support for you in case those steps don’t help.

2 Likes
3

still happening.

4

Is triple buffering turned on?

5

sorry im not exactly sure what that is lol

6

Hey, Zortan! Based on the crashes, it seems that either multiple instances of World of WarCraft is open or there’s other processes running. Do have any addons active on the system? If yes, please remove any Addon managers like TSM or Twitch, then reset the user interface.

Could you include the full DxDiag file? Copy and paste the text file created and paste it between two ~~~ like so:

~~~
DxDiag Here
~~~
7

i uninstalled twitch where my addons are and it seems to have helped i hasn’t done it the past couple days thank you for your help.