My game keeps randomly crashing and I’ve been unable to determine the cause. I’ve tried the following:
Removing my addons
Running a memory scan on my PC using Windows Memory Diagnostic which found no issues
Made sure all of my drivers and BIOS were up to date. It’s an Alienware PC, so Alienware Command Center is able to check for any updates. I also updated my video card driver using GeForce Experience.
Deleting the WTF folder
Uninstalling and re-installing WoW
And yet, my game keeps crashing. The crashes are a major issue for me because the game tends to crash while I’m healing M+ dungeons. However, I’ve also had the game crash while I was AFK.
This is the error:
Exception: ACCESS_VIOLATION - The instruction at "0x00007ff673c00d16" referenced memory at "0x000001b555850150".
The memory could not be "written".
ProcessID: 32156
ThreadID: 49164
Here is a pastebin which contains the Error Log file from the last crash:
NOTE: This issue has been happening for a few weeks. Additionally, this is not happening to me with any other applications or games.
I am having the same issue. Random memory crashed and can’t figure out what it is. Only happens when I play WOW. Play Xbox game pass for hours and no problem. Also Steam games for hours no problem. Load up wow play and I never know when it is going to crash. I have removed add ons, check my memory and hard drive all check out as good. I have deleted my cashe folder and that seems to work for a while then crash. I have used the games scan and repair a few times also. I just unistalled the game and going to try and reinstall it.
If you disable all overlays and don’t have antivirus apps interfering, you would need to reset the UI to fully troubleshoot this situation. Backup the files and perform a reset. All of the addons you have, even if they are unloaded, can make changes that stick with the game.
So i have done a few test. I deleted everything and started fresh. I raided last night used wow default ui as I didn’t have time to setup ELvui or another one. Raid went great other then Target of target doesn’t work on wow default ui and my cast bars do not show. No problem WA covers the cast bar I am a dps so Target of Target missing sucks but not as bad if I was tanking. Today I loaded up ELVUI fresh and started making my adjustments. I was over an hour in and had to sue the bath room. I came back and had the memory crash problem lol. So I disabled elvui and tried Pitbull. It spent 10 minutes or so messing with it and bam memory crash again lol. I disable pitbull and have been going to all my toons and turning on the default UI crap and no problems. I have a newer computer with all my drivers up to date. I have check my memory and hard drives. I guess my wow will not let me use UI add on. Was going to try Shadow unit frames but it wasn’t updated to 10.2.7 yet.