From one customer support to another

I couldn’t say. The system doesn’t select for you so it is more than likely that you did make a selection according to our systems but from your point of view you were on a frozen screen or disconnecting, etc…

I understand that may not have been what you experienced from your end, Lowlife, I do, but WoW Classic was not set up with many of the quality of life options that the current version of Battle for Azeroth has. Many of the quest rewards are broken up by spec, not what spec you are or could be. That is part of the challenge and charm of Classic.

Primarily, because WoW Classic has extremely limited support by design. It’s intended to be more challenging, mistakes or in some cases, technical issues, more punishing. Our staff overall is able to make an exception, but those exceptions have guidelines that must be followed otherwise it simply isn’t fair to everyone else who may believe they also should have a judgement call come into play.

I don’t think there are many out there who don’t understand the frustration in this case and of course we would like nothing more than to be able to grant every request, but it just isn’t always feasible. Sorry.

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