Frequent Crashes ACCESS VIOLATION (not 132)

Since my recent return I am having frequent crashes all with the same access violation error.

Exception: ACCESS_VIOLATION - The instruction at “0x00007fff53f31788” referenced memory at “0xffffffffffffffff”.
The memory could not be “read”.

The only files that seem to ever be mentioned are wow.exe and D3D12Core.dll.

What I have tried after reading other access violation posts:

Standard checks. Disabled all addons. Repaired install. Made sure all drivers were up to date.

Additionally, shut off all overclocking. Scanned and tested all memory. Completely removed all addons, WTF files etc. Removed discord overlay,

None of these had any effect what-so-ever on the frequency or output of errors. They only happen in wow.

Typical error file: WowErrorFile

My DxDiag: DxDiag

I would guess the longest I have been in game between crashes at maybe an hour. Shortest maybe 10 seconds. Average time between crashes is probably about 10 minutes.

Help please!

I have been searching for some info for days…

SVID Behavior: Change to “Intel’s Fail Safe”

Try the above…
I found on intel site…

This is a long drawn out back and forth.
Good luck.

Thanks for the input Btq. I guess I should mention that I only have issues with wow. I play many different games, many of which are fairly heavy duty (elden ring, factorio with huge builds, ESO etc). All the rest run fine. It is only wow that has an issue.

Thx

Well in the mean time switch to dx11.
That should end the error…
Since the error is in dx12 and wow together.

Is generally a driver error or device crash .

It’s in their original post.

Problem signature:
P1: Microsoft.OneDriveSync_24025.204.3.0_neutral__8wekyb3d8bbwe

Nice PC :green_heart: . Could you try turning OneDrive off in the startup programs, reboot, and see if the issue persists? We’ve seen OneDrive cause havoc before due to directory permissions.

Nothernlite might have other ideas.

I would start with trying to repair windows. One of the updates did not install correctly and windows can not repair its self. There is a long list of the same error with windows not being able to fix the update that did not install correctly

1. +++ WER8 +++:

2. Fault bucket , type 0

3. Event Name: WaasMedicFailure2

4. Response: Not available

5. Cab Id: 0

* Problem signature:

6. P1: 10.0.22621.3085

7. P2: Applicability

8. P3: unknown

9. P4: unknown

10. P5: AppCleanerPlugin

11. P6: 0x800704c6

12. P7: unknown

13. P8: unknown

14. P9: unknown

15. P10:

A MSinfo i might be able to tell which update is not installed correctly. If not you may end up uninstalling each update until you find the corrupt one.

Also having this issue on i9-14900k, lmk if you find a fix, im tearing my hair out over it lol

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Same, tried everything listed online, I have a 14900 as well. This started on the 4th/5th of this month for me. I have updated all drivers, bios, reset hard drives, removed WTF, Cache, and interface folders. And a bunch more.

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What about when you launch WoW with “Run as Administrator”?

Did that too, also increased my voltage, turned off Overclocking all together. etc.

Do you have something in your NvidiaCP settings that might be messing with it? RightClick your Desktop screen → Nvidia Control Panel → Left side under ‘3D Settings’, click Manage 3D Settings. There’s options to choose settings for overall general use, but you can also make program specific settings as well. There might be some settings you can tweak to effect optimization, but that might not be what’s causing your crashes.

How long have you been having these crashes? It looks like you updated your graphics driver couple weeks ago, is that about when the crashes started? Did you make sure to follow the directions from your device manufacturer’s website for properly installing drivers(and checked with your Motherboard/CPU’s manufactuer) for any missing/outdated drivers?

Did you try downgrading your most recently upgraded gpu drivers to a previously more stable version(since sometimes new patches meant to fix old problems can cause things to break somewhere else).

Are you currently logged into a user with Admin privileges? Are there any folders somewhere that might not have the proper Read/Write/Special/Other privileges when you rclick the properties of a folder? -Although I would think that’s probably not worth spending too much time checking, considering you can still play WoW, it just has crashes, and you don’t have the problem with other games.

Do you use any hardware thermal monitoring software? Do you have any hardware thermal cooling equipment (like fans/water cooling) that might cause some type of interference?

Also, I think I read that it’s recommended to use some type of PowerPlan setting that is similar to a “Balanced” option(I havea Ryzen AMD 5 2600x, that has its own “AMD Ryzen Balanced” profile), because it makes your CPU stop running at full speed if you currently are not doing intensive computing(like if you’re sitting in a corner facing the wall in your garrison), but will turn back on to ‘100%’ or whatever if you’re doing compute-resource intensive stuff(like maybe at a crowded Hearthstone portal, or a large raid with a lot going on). That just helps your computer have time to cooldown and rest whenever it can, instead of running at full capacity like most ‘High Performance’ plans tend to do.
Also, if you don’t already, you should definitely be sure to have your “Max Frame Rate” in the NvidiaCP settings (and in WoW’s graphics settings) set to whatever your computer’s frame rate(Refresh Rate in hz; 60hz/60fps, 120fps/120hz, etc), and the ‘Target Frame Rate’ means anyt time you start getting FPS below the target will tell the game to start lowering some settings until you reach your desired frame rate.

And I don’t think it was mentioned yet, but do you use Ray Tracing?
Out of everything mentioned though, I guess it’s probably best to try going from DX12->DX11 if you don’t feel like trying to downgrade your driver(s) to a previous version. I know nvidia has a process to do so with very specific steps that you have to follow(I think it’s called something like DDU? DDC?).

This also probably isn’t it, but since you mentioned resetting BIOS etc. do you use the XML setting for your RAM? Maybe check the timings and see if they match with other people who have confirmed those settings to be good for your RAM if you have the info readily available.

One last question: do you have any info on what your thermal temps were reading when the crash happened? Is there any recognizable pattern of the crashes- like, does it happen everytime you enter a dungeon, or whenever a resource-intensive raid fight is going on? Or are the crashes the work of the RNG gods?

—You should probably double check any advice I’ve given as I don’t really know what I’m talking about, I’ve just had computer problems before too.

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