Freezing in quest turn ins

Support Bug Report
109

Having the very same issue as all above listed.

Kinda ruins the experience of playing the game, to be honest.

1 Like
110

Can confirm having the same issue on quest turn ins, opening chests, or defeating elite enemies on Mechagon and elsewhere.

Game freezes for anywhere from 1-3 seconds.

111

A temporary fix was found from this forum post.

4 Likes
112

Blizzard themselves are advising against this fix and suggesting you all just wait for a patch. Just thought you all should know.

1 Like
113

Just noticed this happening when leveling my Gnome. Turn in Quest in Dungeon and get 1-2 seconds of lag/freeze. It’s extremely annoying.

114

Yeah, I’ll follow what they said and revert the changes when the said patch drops.

1 Like
115

I am debating whether I should try the “fix” or not. I mean, those settings in that file must be there for a reason…however, IF these load spikes are harming my HDD, then I think I’d rather use the temporary workaround, than have to buy a new HDD.

Blizz better hurry up and fix this.

1 Like
116

Same issue here, specifically game freezes for a few milliseconds upon HANDING IN A QUEST, finishing a WQ, or receiving a reward from a bg/dungeon. The occasional blip on some characters for finding a new area or levelling up.

Has not created anymore heat or stress on any parts yet.

3 Likes
117

Yeah I’m having the same problem. Hopefully they fix soon.

1 Like
118

Blizzard somehow couldn’t find the issue during testing and haven’t yet been able to fix it… Still waiting for an explanation as to what that file and the intense disk access on it is supposed to be for.

1 Like
119

Still not fixed as of 09/28/2019. Happening on all quests on all areas including WQ, GQ and all other quests that go on. Just freezes. Evything else is fine just only when turning in quests.

120

I’m having the problem as well, every quest completion freezes the game for 1-2 seconds.

121

one more update here, as of last night it’s been improved? It seems more like a stutter now in the FPS rather than a full freeze like it was. Still annoying but whatever they’re doing on their end does seem like its improving if not fixing the issue

122

Adding my name to the list.

123

Same here. Although I did notice a small difference after the last hotfix. But it only seemed to delay the freeze by like a second or two.

1 Like
124

Same here.

125

Found the following in the Hotfix.log file. I included only the last mob entry but I do believe that this is the source of the lag. Definitely on Blizz side of things.

9/29 13:19:12.443 DBReply Table TactKey RecID 259 invalid
9/29 13:19:12.506 DBReply Table TactKey RecID 279 invalid
9/29 13:19:12.564 DBReply Table TactKey RecID 282 invalid
9/29 13:19:12.622 DBReply Table TactKey RecID 272 invalid
9/29 13:19:12.681 DBReply Table TactKey RecID 255 invalid
9/29 13:19:12.739 DBReply Table TactKey RecID 246 invalid
9/29 13:19:12.798 DBReply Table TactKey RecID 234 invalid
9/29 13:19:12.857 DBReply Table TactKey RecID 245 invalid
9/29 13:19:12.915 DBReply Table TactKey RecID 111 invalid
9/29 13:19:12.973 DBReply Table TactKey RecID 110 invalid
9/29 13:19:13.032 DBReply Table TactKey RecID 249 invalid
9/29 13:19:13.090 DBReply Table TactKey RecID 113 invalid
9/29 13:19:13.148 DBReply Table TactKey RecID 283 invalid
9/29 13:19:13.207 DBReply Table TactKey RecID 267 invalid
9/29 13:19:13.265 DBReply Table TactKey RecID 108 invalid
9/29 13:19:13.323 DBReply Table TactKey RecID 107 invalid
9/29 13:19:13.382 DBReply Table TactKey RecID 252 invalid
9/29 13:19:13.440 DBReply Table TactKey RecID 237 invalid
9/29 13:19:13.489 DBReply Table TactKey RecID 281 invalid
9/29 13:19:13.540 DBReply Table TactKey RecID 251 invalid
9/29 13:19:13.589 DBReply Table TactKey RecID 112 invalid
9/29 13:19:13.641 DBReply Table TactKey RecID 273 invalid
9/29 13:19:13.689 DBReply Table TactKey RecID 109 invalid
9/29 13:19:13.741 DBReply Table TactKey RecID 277 invalid
9/29 13:19:13.789 DBReply Table TactKey RecID 230 invalid
9/29 13:19:13.840 DBReply Table TactKey RecID 229 invalid
9/29 13:19:13.890 DBReply Table TactKey RecID 261 invalid
9/29 13:19:13.974 DBReply Table TactKey RecID 260 invalid
9/29 13:19:14.032 DBReply Table TactKey RecID 275 invalid
9/29 13:19:14.091 DBReply Table TactKey RecID 104 invalid
9/29 13:19:14.158 DBReply Table BroadcastText RecID 154015 valid
126

Same issue

127

Getting this as well, I was worried my computer was having an issue but I tried it on a second PC and the freezing still happens

128

Hopefully this will be fixed soon, it’s really annoying with the constant freezes when doing dailies/turning in quests and/or looting “quest” chests/objectives (like the hidden treasures around Nazjatar)