The room just seems to be frozen so they don’t send their minions down to engage the fight.
Kill the two guys in the doorway. I’m not sure if it’s the act of backtracking out of the room or the act of killing that does anything, but I was able to progress by doing that last week.
I did, walked in and out, reset the instance, nothing seems to have worked.
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Same issue here. I even went outside resetted the instance and went back in but nothing seem to initiate the fight.