Same problem here. Script says 5 out of 4 sparks. Did not have a problem until this week. I have done all the meta content I can do and no luck.
My husband is currently two weeks behind on getting his half sparks. They are simply not being passed out (even after completing all possible sources) on his Paladin.
Heās a full spark behind and is no longer receiving them at all. If they donāt fix this he can never craft another piece. Worse still his alts are all caught up with everyone else, it appears that something is seriously bugged for certain characters.
Honestly based on all these descriptions, I think there may be several bugs. I see people who are 5/6, 4/6, had problems with the free spark giveaway last week, ETC. It just seems like sparks in general are bugged out bad for some and Blizz seems to be doing very little to assist past saying āfile bug reportsā each week and then as the new week rolls around the sparks still wonāt drop.
Do you just give up on crafting? Come on Blizzard, do better.
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In the same boat on my evoker. Got bugged out from the spark combine quest two weeks ago and after two weeks finally got a half spark from a GM after 4 tickets. Now I cant seem to get sparks at all from any source and am a full 2 weeks behind. Going to keep bumping these threads until this is resolved
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A number of people have been told by GMs they cant help by giving us our missing sparks, are you saying you did get one to help you? If so would be helpful for us to reference this if/when we are told they canāt help.
no, they have kept on telling me nothing is bugged, i keep on reporting it forward in hopes to get a person
Only two replies Iāve gotten to my tickets were AI slop saying that Blizz is aware that thereās a problem and then goes on to call the Fractured Spark the wrong name. Then the other said thereās no problem and that it isnāt guaranteed each week lmao
Apparently GMs canāt help, but at this point I think we just need to make noise so that someone will hear us
So Iāll keep spamming tickets I guess
Donāt forget to keep posting in these threads about the issue too! Need tickets and posts to get any sort of attention to this GAME BREAKING BUG that has been here for weeks.
UPDATE
Blizzard just told me that THEY HAVE NO ITENTION OF RESOLVING THIS ISSUE.
I am still missing 2 fractured sparks and I verified that I am capped for the week. GG.
Issue ID: #104087874
A Game Master resolved your ticket, and left the following response:
This is Specialist Game Master Vannthur.
I am sorry that we could not get back to you sooner. We currently have a high number of tickets and are working as quickly as possible to get to everyone as soon as we can.
With the issues weāve had with the Fractured Sparks of Fortune, I took extra time to run very thorough searches on Sharpangesi, then I triple checked the results to see if we were missing anything.
From the results, we do see that the quest āA Sparkling Fortuneā took two Fractured Sparks when it should have taken only one. That one was sent to you on 2025/03/21 and it was retrieved from the mailbox. This is the only one we could verify was not received due to a known bug and is the only one that we will provide.
As there are no other known issues with receiving Fractured Sparks at this time, we will not grant another and Sharpangesi will have to do weekly activities that award a Pinnacle Cache to get another.
This is the only answer that we will provide, so we must consider the matter fully addressed at this time even if we could not provide the desired outcome. I am closing out the ticket completely at this time.
Thank you for contacting us. Please let us know if you have any other questions or concerns related to your Battle.net account.
If you continue to experience issues, you can reopen this ticket. If you have a new or separate issue, please submit a new ticket.
Make sure you complete our survey to let us know how we did.
Regards,
Blizzard Support
The problem is likely some oversight from the devs that wasnāt included in their instructions to the GMs or something. My character somehow got flagged as having been ahead when I was actually behind. This isnāt a bug that needs to be fixed - I can FINALLY receieve sparks again. SOMEBODY needs to figure out WHY people who were behind were flagged to be capped for two weeks THEN instruct the GMs they can restore the sparks. Itās not a bug. WE shouldnāt have to figure this out for you guys.
How am I supposed to open a ticket for this? GMs canāt do anything, and itās not a bug that needs to be fixed. Itās a process issue.
That is unrealā¦ Thank you for sharing that with us Sharpangesi. The simple fact it hasnāt been FIXED YET means more and more people will fall victim to this bug as the season goes on, neverminded NEXT SEASON which I am sure this bug will still be around.
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From what it looks like, itās fixed. The problem is that the dev team improperly flagged some characters as being ahead who were actually behind in their fix. The GMs are only authorized to restore based on what the devs tell them. This scenario was an oversight and they likely since moved on from that issue, but it needs to be re-investigated, and we need some sort of communication on this.
I do not intend on re-installing or resubscribing and am considering dropping my game pass subscription unless there is at least some acknowledgement that itās being looked at. I honestly donāt mind if I have to wait another month before itās fully resolved. I am just tired of having to describe the issue over and over again.
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I have to stop reading about this problem isnāt not good for my blood pressure. I canceled my account because of this.
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Youāre not alone. I have FF14 installed and cancelled my sub. 100% willing to return once this is addressed.