Forced Layer swap broke completion of an escort quest

[Vrakthris]

@Miwa-myzrael

I don’t think that’s acceptable as a customer to say “Yes, we could readily fix this issue we created but we won’t because you can redo it yourself.”

That isn’t what I said, Miwa. Game Masters are generally hands off any quests, unless there is a verified bug that they have been given the policies, tools, and procedures to address.

They cannot provide credit for a quest you may have completed, if something didn’t happen. As you said, it would be similar to a disconnect in this case.

@Miwa-myzrael

There’s no way for me as a player to know whether the issue was that my layer was retired, or if the layer persisted but I was moved because of others’ grouping/ungrouping.

Did you read the entire post, specifically the following?

@Aggrend-1483

With a hotfix tomorrow we will no longer be dynamically retiring layers. This means that late at night or early in the morning there will be more layers than are needed and the world may feel more empty.

I"m not a Game Developers but to me that sounds like what seems to have happened to you, shouldn’t happen anymore. Granted, only time will tell, that is the nature of games.