Hello, I created a in-game ticket to the GM’s to help with MC broken drops.
“My ticket started like this”
I am the co-guild leader of my guild, and we have been full clearing MC for 36 weeks and BWL for 17 weeks. We are still waiting for either the Binding’s or Eye of Sulfuras to drop, our group of 50 people have been waiting for these items to drop. Please help me figure out how get these major achievements for my guild/friends. This not dropping for almost a year is so demotivating.
“In-GM reply”
Game Master Hyalosura here! Hope you’re doing well today.
I’m sorry to hear about your unlucky adventures within the World… of Warcraft. I too have been after the bindings for quite some time myself, and have yet to be rewarded. I definitely understand your concern about your Character.
The good news is that it is not really possible to have your loot chances bugged on your Characters. The chance of loot as well as what loot is dropped is a coded algorithm within the game, which works similar to rolling a pair of dice. Every time you kill something, the Game runs a script to determine if loot is dropped, and if you are lucky enough to get loot to drop, it will also determine what loot is dropped. If this was bugged, then it would be effecting every player within the game.
That being said, I totally hear you loud and clear with your concern, but something like that simply isn’t possible. Like I mentioned, I’ve been doing the same item farming for years with each expansion, just like you have been. In fact, thousands of players have!
Keep your feet on the ground my friend. Keep pushing and keep trying for your bindings with me and all the other players, and one day our luck will catch up with us
Thanks for taking the time to contact us today. I hope this clears everything up for you. Take Care. And have a wonderful day.
“My Reply”
Thank you for such a respectful and nice reply. We are not solo farming in expansions, we are clearing current content (MC) with 40 people. I understand you might feel you cant do anything to help, but you can. Please upchannel this concern up your chain to increase the drop rate or set a requirement to get these items. 50 people in my guild have never seen 1 legendary drop in almost a year. 50 people… while other guilds have 5 or 6 legendaries. I have even heard of 1 guild with 7 Thunderfury’s… 7!!! Also, even some players have 2 legendaries… both Thurderfury and Hand of Rag. Feels bad man. I literally have 3 people in my guild that have all the mats to craft these very expensive items. I feel like there is some sort of hidden algorithm in the game that triggers the drop. Like time of day, number of deaths, number of attempts, time to complete… something. I feel like we are more likely to hit the Powerball than to have not seen 1 legendary drop for this long.
“His Reply”
Thanks for reaching back out on this. I know you feel strongly with your stance on it and I don’t blame you. It does not feel good to not get drops after spending so much time farming. So you are doing the only thing you can think of that may produce the best result.
Support is not in liaison with the developers, our management has no way to directly contact them or upchannel a suggestion or concern. That is all done by the players by posting on the forums or submitting a suggestion through the support portal in-game. There is no easy button or flip to switch to make things drop easier or more often and GMs are not an alternative solution to getting that done or providing that to players.
If you would like to see what we can typicalyl help with, I encourage you to read this here. About the Azjol-Nerub and Khaz Modan category
Thanks again for hitting us up on this today though Danny so we could look into this for you. Outside of this, I hope you have a good one and take care.
“My Reply”
I dont understand how when i open a ticket with the area “Problem with achievement” that this doesn’t apply to you? We all know ledgendaries are more achievements than useful.
“in-Game Reply”
That’s a fair question. Support has a small window of opportunity to help with achievements. If it’s a confirmed bug that the developers have looked into that require GMs help, then we have a higher chance of being able to help.
But most achievement issues do not end up like that. In most situations, it would require you to try again or to bug report it. We do not guarantee or promise that an issue can be resolved or fixed on the spot through support. Sometimes, the support we can provide is to route you to bug reporting or submitting a suggestion.
Thanks again for hitting us up on this today though so I could look into this for you. Outside of this, I hope you have a good one and take care.