Because alliance is way better in PvE to the point it’s boring.
Horde is worse but more fun.
So if you wanna be super high end parser you 100% play alliance and it’s not close
Folk play this game for many reasons… attempting to define and condense a specific reason to fit a narrative is way… way… beyond the scope of any single person.
IDK if it will work for yall but I created a ally toon then deleted it and it let me make a horde right after, I may have just gotten lucky tho
More cows n orcs to kill for me…
My cow likes to fish in Thunder Bluff. It brings me peace in this chaotic world.
Its not going to help the OP but I play both factions. I lean more towards the horde but I feel like Im getting more out of the game that way.
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of course 
a good WoW player plays both
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I was able to join horde after I refreshed for a few minutes, just gotta check it a few times
Keep trying. I tried to make an Undead Lock for about a half hour and it was locked, eventually I was able to make one. As people delete characters, make more alliance slots open up.
Come play on Whitemane Horde
I already play on Whitemane Horde.
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they’re all cringe min max meta humpers
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Alliance is better for PvE/raiding
Horde is better for PvP.
You are attempting to play on a PvP server. Horde will be the dominant faction on that server. People like to win, and going Horde will result in a better chance of winning.
If you play on a PvE server, it will be Alliance dominant, because again, Alliance is the better faction for PvE.
Nothing is wrong with allies, tho some will tell you the racials are better and shamans are better and blah blah blah… Coming from Horde and now Maining Allies since Era started what I learned both looking at it from the other side and playing it now as a Pala the real truth is way more nuanced.
Shaman is effectively a worse class in every single way, but shines in that you can 2 tap zap near anyone long as you have a single talent point correctly placed in Elemental (Ele Fury) and have your BWL trinket and around 200+ spell damage; if you meed those conditions its EZ mode solo play and decent in organized PVP because you can throw out a few heals before full oom.
Paladin on the other hand has far less damage output, but what it does have is the most insanely powerful non-damage kit in wow for team play making your warriors and casters pure gods, but this assumes you have Zugs on your team that can make enough pressure (requires they are both geared and know how to play) to use your tool kit.
If you don’t have geared zugs things are a lot harder because paladin needs support since its only real cast protection asside from your team is imp cons aura (only 15%) and bubble. If they force you to use bubble and its not offensively used, then its usually GG well played unless you have some swift backup coming soon.
As for the racials themselves from Horde to Allies, Its easy to sum it up this way, Alliance racials are way better for WSG and Team play and Horde Racials are better for solo play, generally catering to players who don’t know how to effectively cross / chain CC without a bot doing it for them.
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Maybe the should undo all the Escape Artist nerfs that had happen over the years.
What nerfs?
ok but these differences are marginal muh horde racials are not that big a deal
people need to learn to be okay with either faction
I rolled horde because last classic i played a rogue and man oh man… orcs would resist my stun so much 
but seriously tho nothing wrong with alliance its infact more nostalgic
But you might try hitting back and create new character screen a few times. Worked for me at launch when i ran into this issue good luck adventurer
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In first classic i had 2 rogues on one server i didnt mind paying for a 2nd account i had tons of fun ganking 24/7 imo horde are chiller and more considerate players to play with but thats just my experience
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It use to have a cast time and longer CD but would not be resisted. They changed spells around over the years to not be dispelled. If it was not for data folks and the internets people would scratch their heads or say the Racial is worthless by the way it reads in game. To many spells/abilities cannot be broken by EA but it is still nice to have.