True, the law requires that. BUT the humans in the company can decide HOW they maximize profits. Traditionally Blizzard has decided that “making WoW fun for players” is the BEST way to maximize profits.
I think this is 100% false. The law does NOT require Blizzard to use this strategy, or to trick players, or to manipulate players. The law does NOT say they must “make the max profit in every possible way, in every possible situation.” Making player happy is far more important than this.
You are ignoring the other possibility: Blizzard has NO idea HOW to make faction balance better. You believe Blizzard can fix this problem, and chooses not to. I believe they cannot fix it.
Classic is a copy of a 14-year-old game. If there was an easy fix, surely Blizzard would have done it in those 14 years.