Hey all - I’m hoping someone knows of a fix. I also hope this isn’t “too detailed” since they asked for specifics in the explanation:
I won the eye of C’thun, and later in the evening after the raid ended I went back to AQ40 to hand in after activating the quest. I made a raid with a guildy to get in. I travelled to the final chamber, the quest NPC had the yellow “?” over his head. I talked to him, advanced the conversation, chose my reward (the ring) and clicked to finalize. When I did, I think I got the gold (but I wasn’t paying attention to my before/after goldcount). I got the “quest completed sound” and a screen of followup to the hand-in. But when I opened my inventory to equip my ring, it was not there. (Neither were the other 2 reward options, so I did not misclick.). I did, however get a new copy of the eye of C’thun. I tried to click on that thinking maybe my quest just didn’t go through, but when I did that it said I already completed the quest. The NPC also no longer had a yellow “?” on his head. I’m completely lost. I didn’t accidentally get the wrong loot - I got no loot. At a minimum, shouldn’t the eye of C’thun have been consumed upon hand-in? And how did I get nothing back from it?
Has anyone seen this before? Better yet ,any fixes? It’s been ~24 hours (edit 48 hours) and my open ticket essentially came back (edit twice) and told me to post here and that blizzard can’t fix selecting the wrong quest item. That was disappointing b/c it not only made me feel like they didn’t even read my ticket, I was seriously hoping a GM could fix this. I’d really like to get that ring. This isn’t some item I can just try to win again next raid - it’s a one-time quest for a BIS item that bugged on me for reasons unknown. Thanks in advance.
Edit: I also checked the “item restore” page. nothing from C’thun is listed there.