I have a pretty beefy rig; 32GB of Trident-Z RAM, a Ryzen 2700X and a GTX 1080ti, both water cooled so I know temps aren’t the issue, and I’m only getting at max 34 fps and hovering around 28 fps these past couple of days. Last week I was averaging about 50-60 fps. Only difference is I have a 3440x1440 monitor now instead of 2560x1440, but this didn’t start until a couple after my new monitor. I’ve tried adjusting the settings and running on DX11 and 12 but still the same issue. I tried keeping my settings at 7 but that hasn’t helped either. I also tried maxing out the settings as well just to see if that would change anything but still stayed in the same low fps range. Tried G-Sync on and off but still the same low fps. Only difference was that G-Sync felt smoother.
From the Blue sticky post -
For all technical issues:
- Windows users only - create a text copy of your DxDiag using these instructions. Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde ( ~ ) marks above the DXDiag. It’ll look like this:
DXDiag goes here
- A list of any troubleshooting you’ve performed already.
- A description of what you’re doing when the problems happen, any error messages received, and what it ‘looks like’ to you when it happens.
We’ve seen that Ryzen platforms are particularly sensitive to BIOS versions and chipset driver versions. Posting the dxdiag can help isolate if those apply in this case.
There have been some G-Sync issues, but I don’t know if they apply in this case. Get us the dxdiag, and we can go from there.
I tried doing the 4 Tilde above the DXDiag information, but when I try posting it, it says that I have gone over the character limit. I am not sure if I am doing it right. It shows a shaded in box in the preview pane and the information in there, but it doesn’t show up like your example. Do I need to put closing Tilde at the end of it too?
Try pasting it in, highlight it all, and then putting it in the code blocks </> . Or try adding the tildes at the end as well.
If that doesn’t work, put it on pastebin and post the part of the link after the / (pastebin/XXXXXXXX).
rKBCx9Xd
The main issue I am having is extremely low fps for the type of computer I have. Last week I was averaging about 60fps, but this week it has constantly averaged about 29fps while briefly fluctuating to may 40fps.
I have tried:
Turning it off and back on. 
Uninstalling and reinstalling the Nvidia graphics card drivers.
Optimizing the graphics for WoW with the Nvidia Experience software.
In the Nvidia Control Panel under Manage 3D settings, changing the Power Management mode to Prefer maximum performance.
I have tried turning G-Sync on and off and neither made a difference.
I changed the Power Option in Window to High Performance.
I tried changing the settings in WoW from ultra high (10) down to 7.
I tried switching between DirectX 11 and 12.
I tried turning SMT off in the BIOS of my motherboard.
I tried switching from my 3440x1440 monitor to my 2560x1440 monitor, but still the same issue.
I had also noticed, when I had Task Manager open, that my CPU was only at about 11%-20% utilization and my GPU never went above maybe 8% if that.
Thank you for the help by the way!
Okay, so I have a couple of thoughts, which may or may not hit the mark.
Wow is installed on an SSD, correct?
Ryzen has proven to be very sensitive to BIOS and chipset drivers. While your BIOS appears to be very current (9.29.19), some of the chipset drivers look to be older, or the microsoft driver instead of the AMD driver. If you could double check and install the latest chipset drivers for your motherboard, that would be a good step to take.
You’re running 3 monitors, right? Have you tried only running one of those as a troubleshooting step?
What is the resolution set to for wow? and for the resolution scale?
I’m also wondering the somehow the system isn’t detecting that you’re going into a game and isn’t boosting either the cpu or the GPU. I’m not sure where to check those on an AMD based system.
I have WoW installed on an SSD and I will also install the latest chipset as well.
However, I think I may have figured out the problem or found a work around at the very least. Ryzen comes with a Software called Ryzen Master. It has 3 settings for overclocking the CPU: Auto, Precision Boost Overdrive, and Manual, with Auto being the default. I was just messing around in there because for some reason I was constantly getting spikes in CPU temps and it was causing my fans to ramp up and down annoyingly. Anyway, I switched the option to Manual without adjusting anything but that, logged into WoW and the fps was immediately hovering in the high 70s even going up to the 100s in some areas. Opened up task manager as well and the CPU showed that WoW was using more resources than last time as well. Didn’t really affect the GPU, but I know WoW is more CPU intensive than GPU intensive. Hopefully I was able to make that make sense. If you need screenshots of Ryzen Master so you actually have a visual, just let me know.
Update: Hmm maybe I lied. After having logged out and then back in, the fps has dropped back down to the low 30s… I’ll have to play around with it more when I have more time. I’ll test it more tomorrow after I get off of work in the morning.
Glad you figured it out (we hope)!
Sounds like WoW is going off to a background task… are you running multiple monitors? Remove the FPS limits.
WoW Render Scale should never be greater than 100% unless you have the hardware to handle it, which most people dont’.
i have a GTX750 pre overclocked card in my old rig (1st gen intel i3 overclocked to 3.5ghz 8GB DDR3 -4x 2gb ram chips- and i still get 60+ fps playing BfA with most of the setting on low/off (default settings is 6)and I never install the Nvidia Experience software because it can mess up the game settings its best to let wow to find the best settings and you can then turn off things like shadows and crap (who needs that it just lowers the performance…) sometimes when you install wow it will pick auto for the graphics (default might be the CPU graphics) so check it’s using the GTX 1080ti and not the one on the CPU…
Hi, so it seems like it was the Ryzen Master software causing the issue. I switched back and forth between the Auto, Precision Boost Overdrive, and Manual settings and everytime it was on Auto and Precision Boost Overdrive, the fps would drop dramatically. When on Manual however, the fps constantly stayed around the 70 fps and higher range unless there was a ton of things happening on screen and even then it wouldn’t drop below 50 fps. However, Task Manager still doesn’t show WoW really using the GPU, but I can over look that since the fps issue has been fixed with changing the settings in Ryzen Master.