Extremely latency

Today Im having a big problem to play WoW cuz latency is over 10000 ms, I talked with Internet provider and they dindt find any problem its only with WoW. In some tries game send me wow51900319.

Im from Perú and IP is Claro, pls someone can help me with this.

This is the order of troubleshooting steps I recommend:

  • Changing your DNS to a public one, like Cloudflare (1.1.1.1).
  • Using a VPN to get a different internet route. A free one is ok for testing.
  • Following Blizzard’s connection troubleshooting guide.

ISP routing issues typically resolve within a few weeks or months, depending on the company’s size and resources. However, they often rely on customers reporting that they can’t use their service to reach specific websites/games.

Edit: fixed link formatting

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You can try this test and see what it says. It’s from cloudflare.

https://speed.cloudflare.com/

It tests your connection and the quality of it

Not really, it’s the same as any other generic speed test and pings the closest Cloudflare datacenter. For instance, it’s using a place 4 hours south of me, whereas the Blizzard servers are 17 hours north of me. The route south won’t tell me much about the route north, so it is not a tool you’d use for troubleshooting this problem.

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It seems useful to me. If he doesn’t have a good connection to cloudflare it would be an immediate indication it’s his ISP most likely.

How so? The OP already stated that they aren’t experiencing issues with other services.

its only with WoW

If it shows his connection is poor it may give insight into his issues.

It takes 30 sec to run

It specifically measures latency and packet loss.

But it’s measuring these across the route to a server that isn’t hosted by Blizzard, since they use Google and not Cloudflare. That information isn’t useful. It would be like saying the roads to Cloudflare’s house have no accidents causing slow traffic, so no roads have slow traffic. That wouldn’t make sense because you have no way of knowing unless you travel the other roads.

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Yeah he should have a great connection to the nearest cloudflare and if he doesn’t he has bigger issues.

It’s just a 30 sec test. What’s the problem?

I didn’t disagree with anything you said to do. I’m not understanding what your issue is with this if it takes 30 sec and it’s done.

While I realize you’re trying to be helpful, it’s resulting in bad advice that doesn’t lead to any actionable data when it comes to the line between their house and the game server.

The issue is implying there is any point to performing the test. Once they test the Cloudflare server… then what? That data won’t help diagnose a problem inside WoW.

I think this thread has been derailed enough.

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How did I derail this thread? You are the one making a big deal over a 30 sec test.

Kind of expanding on what Elocin said earlier…

Let’s say the internet is a highway and you want to go to Dennys. There is one to the north of you, and one to the south of you.

If you set your gps to go to the one south of you and take a few minutes to see the ETA, predicted traffic, etc, you have that data.

But you’re not going south. You want to go to the Dennys to the north. You can’t compare that same information because there’s different traffic, different routes, ETA, etc.

Apples and oranges. That’s why your suggestion isn’t helpful to the original issue. You have to get the information for the way you’re going.

I hope this clears it up a bit better.

well I add pingplotter, having same problem that yesterday

ISP: Claro
Country: Perú
PingPlotter: /HriGEBCEMFY

I changed my DNS to Cloudfare (used IPV6 in my case) and it solved the world latency issues!

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I don’t think we will ever change to IPV6 because routers exist now.

The adoption of IPV6 is abysmally low.

Glad it fixed your issue but IPV4 should also work equally as well.

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