i’m getting anywhere from 500 ping to 1300 ping (my usually is between 10-15) and this is only happening in WoW i can hop on rainbow six siege, and get good ping. i ran a speedtest, and i got 9ms ping with 250 mbps down and 12 mbps up. is anyone else having this issue?
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Im getting the same thing. Everything else works perfect except for wow. Pings range from 500-8k then DC…
Hey there Dargoth,
Thanks for reaching out! I wasn’t able to find any known issues affecting our services nor your ISP, so the issue may be local to your game client or connection. Lets go ahead and grab a winMTR so we can further investigate the problem. Here are the instructions:
- Download the tool from this page
- Enter the game IP into the “host” field. The IP address for our games are listed on the winMTR instructions page
- Start the test and play the affected game for at least 15 minutes. Ensure the problem happens while the winMTR tool is running.
- After recording the problem data, click “export text” and save the winMTR file in an easy to find location.
- Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the winMTR. It’ll look like this:
WinMTR goes here
If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).