Currently as follows
2965 Home
1173 World
It just keeps going up. What is going on? I haven’t had this issue in YEARS. I have turned my router off for whole minute and rebooted it. Nothing is working.
And of course, no response. You GMs are freaking useless…
They have volunteers which aren’t blizzard employees called mvps on the tech forum. Maybe ask for one and he or she will give out suggestions on how to fix common technical issues. Otherwise if the issue is complex, just submit a ticket.
Technically any player answering questions is a “Volunteer”.
For latency, since Blizzard ended courtesy tech consults, tickets are not really recommended as Billing and Account support does not have a means to back check connection issues.
If a situation involves the whole region, GNOC at Blizzard will advise the support agents that post here, since it is one post, and not 5 or 6 posts from today, I would think this is unfortunately is not a monitored issue.
This may be a temporary issue, or a bad routing issue that might take a while to resolve, not necessarily an issue with your own network or ISP, but outside of either Your ISP or Blizzard to control. Recommend if your on wireless to connect with a cable if able to test that. A Hot Spot phone connection or VPN to test and see if it lessens.
If it evolves to a more regional issue, it might help Blizzard monitoring if they have an idea of your general location, and ISP.
I think you tried some things already, but there is a support page that might offer more suggestions to try before contacting your ISP to see if they are monitoring an routing issue to Blizzard.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.