For the past two weeks, I have experienced in-game crashes using AMD Drivers 19.1.1 and 19.1.2, which are the latest drivers available from AMD. The crashes occur randomly (such as: standing in my garrison, trans-versing zones via mount, and at the beginning of a dungeon run). In some cases, the crashes have caused my entire PC to reboot. I have however, discovered a workaround: uninstalling either of the above drivers, then, installing the Nov. 2018 AMD driver (18.12.1) results in normal behavior for WoW (no crashes as of yet). Has anyone else experienced this issue, and if so, has installing the Nov. 2018 driver fixed the issue(s)?
I am sharing this information here in hopes of finding a more permanent solution. My other games work fine (Black Desert Online and Final Fantasy 14, to name a few) and WoW is the only game I am having issues with. To end this post, I will share my PC specs in case it helps in finding a fix.
Can you please elaborate on the type of crashes you are experiencing? I tried to search for submitted World of Warcraft exception crashes but nothing is coming up for you.
It is the AMD Shader Cache issue we have been seeing.
As of right now the only solid workaround that sticks is swapping the API to DirectX 11. We have an investigation going for a solid fix. I wish I had more details to share, but all I can say is we are looking into it.
