TL;DR - Extra ability stuck as “Cleansing Totem” while passing through The Azure Span WQ “Decay Cleanup”, no amount of troubleshooting has fixed it, its just permanently there.
I was just playing on my shaman trying to get gear to start raiding with my guild and also gathering herbs for alchemy, While passing through The Azure Span there is a world quest “Decay Cleanup” that gives you the “Summon Cleansing Totem” extra ability. The ability however is PERMANENTLY STUCK on my character, being nowhere near the quest, reloading, relogging, disabling addons, going into edit mode, or exiting the game and loading back in doesn’t remove it, it’s just permanently there.
So I thought “huh maybe if I go somewhere with a different one it will surely fix it to where the new ability I just got will override the stuck one and it’ll disappear regularly” well boy was I wrong cause I got into the Algeth’ar Academy dungeon and before the boss fight with Crawth you have to pick up the balls to throw them into the goals. So I picked up a ball, and it didn’t overwrite the old ability. So then me and the random people I was grouped with just stood around seeing if I could fix it and or drop the ball, since the ball is a debuff when picked up I couldn’t just rightclick the debuff to drop it. So after trying some things I decided to relog. After doing so however the old extra ability was still there but the ball was gone and we literally just couldn’t do the fight cause it apparently doesn’t respawn if someone loses the debuff and or drops it. I also am now stuck with this stupid Cleansing totem for all eternity and cant do WQ’s or quests that give Extra Ability buttons unless it gives you an item that goes into my backpack that allows me to use it from there.
EDIT - I assume there might be other ones that can be stuck being ones from quests or such, I just said WQ’s cause mine was a ability that got stuck from a WQ.
EDIT 2 - I logged on the next day (today) and the ability was still there but it does appear that completing the quest that gives you the stuck ability will remove it and fix the problem, I’ll leave this post for people that might have run into the problem as well, also because I’m sure the bug hasn’t been fixed already and so if Blizzard happens to see this post they will know about it and can find a way to fix it