Every Time I Quit WOW, it says there's an update

Support Technical Support
1

Hello,

Every time I quit WoW, it says there’s an update. After WoW crashed about 2 weeks ago and the auto-report crash did it’s thing, it says that WoW has an update. This update takes 40 - 60 seconds to do its thing. After it does its “update” I launch the game and immediately, it says there’s another update for WoW.

I couldn’t find anything about this online that was relatively recent. So, posting on the Technical Support forum. I won’t be home now til 6:15 PM CST (-6) but thought I’d get some troubleshooting ideas, since it’s the morning and try them when I get home.

2

Howdy!

It’s possible the crash may of caused corruption. I would recommend to try the following:

  1. Log into the Blizzard app → Select the World of Warcraft tab → Select the Options drop down → Show in Explorer → Open World of Warcraft folder.
  • Delete the WTF, Interface and Cache folders.

  1. Run a Scan and Repair on the game following the steps Here.

  2. Make sure Secondary Logon is set to Automatic.

  3. Double check if you have any anti-virus or firewall software on the system it’s fully setup to exclude the Blizzard app and World of Warcraft client from all scans.

Retest!

3

Good evening,

I tried what you said and it still says to update after I launched the game. Should I try a fresh install or just roll with it til 8.1 in December?

4

Hey, Raicolette! Is the Blizzard Application or Launcher on a different drive than the main OS drive (by default C:) This can cause some issues with the application updating. If so, please uninstall and reinstall on the C:\ drive.

Once done, World of WarCraft can be located or scanned again. Just click on Locate A Game next to the Install button, or go to Settings > Game Install/Update, and click on Scan for Games.

If it persists, ensure Administrator mode is enabled. Otherwise, try testing the Launcher on the a new admin account. This should reset everything, if there is any corruption with the current Windows profile.

5

Good evening,

Whoa, support is fast on the weekends. I’ll do better to keep a look out when I post something.

WoW is currently installed on C:, where my OS is.

I just did this here:

and it appears it’s not asking to update now! I’ve re-launched WoW 3 times and haven’t seen it ask for an update. I thought I had Administrator mode enabled but I guess not.

Thank you Zuvykree and Caterpepi! Appreciate the help in fixing this! ^-^

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