Escalating when GM won't help?

[Sleezy-firetree]

@Nightpain-earthen-ring

Did you tell them who you are? How about threaten to get them fired?

You also have to threaten to cancel your sub or they won’t listen to you.

[Kaurmine-area-52]

@Alivenkickin-garrosh

will not help with refunding currency on an item

I’m curious if it’s stygia

[Kaurmine-area-52]

@Portage-stormrage

They won’t do anything but threaten to ban your account if you keep trying to escalate

Oh they want to play my favorite game? Who doesn’t care the most

[Pæn-emerald-dream]

…you bought the covenant hearthstone thinking it was a second hearth didn’t you?

[Dedeyn-ravenholdt]

They don’t have to refund anything. But customer support is a better place for this.

[Dedeyn-ravenholdt]

It is more likely just extremely petty so OP knows he is better off not saying.

[Quenya-shadow-council (Quenya)]

It never does.

[Rednekognize-bleeding-hollow (Rednekognize)]

@Alivenkickin-garrosh

But what I want to know is, have any of you escalated beyond webmail to a GM,

Yes I have and it worked out in my favor but it cant be done anymore. Not gonna tell ya what I did here but I will say you should prolly just let it go.