Hey, so I have followed all the steps for this error and keep getting it but it only happens on Classic Cata not Retail.
Is there any other steps I could follow?
Edit: Forgot to mention that I am able to pass that error on the account I do not have a subscription and I am even able to change realms but if I choose the ones with an active account won’t pass the log in screen
Did it get resolved? I’m experiencing the same issue, it started after the recent patch. I already reported it to customer support, but they just sent me a generic troubleshooting guide, which I had already followed. My WOW2 US and WOW1 EU accounts are working fine, but WOW1 US still gives me the same error. It feels like something is blocking me from getting back into the game. 
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